System Requirements
The system you want to install SOTI Connect on must meet the following requirements.
On-Premise Installation of Complete System
- Windows 10, Windows Server 2016, or Windows Server 2019.Note: Windows 10 should have at least the Anniversary update. Windows 10 is recommended for Testing and Non-production environments.
-
Minimum dual core processor with 8 GB of RAM.
-
Administrator privileges.
-
.NET Framework 4.7.2.
- SQL Server 2017, SQL Server 2017 express, or SQL Server 2019.
- A SQL Server user with permissions to create, modify, and drop databases. Specific
permissions will depend on installation and operating scenarios:
- Normal working operations:
db_owner
required - During new install or upgrade of SOTI Connect:
Sysadmin
is required. For the SA account, this will be your normal super admin that will have all needed permissions for any scenario. - Service running as local system and DB is installed on the same
server: in this case the service is run by the computer, so the
permissions required will be
Local System > NT AUTHORITY\System
so NT will need theSysadmin
permissions during an upgrade. - Service running as local system and the DB is installed on a remote
server: in this scenario, the DB will not be using the local
system or
NT AUTHORITY\System
but instead it will becomeMachineName$
(for example,domainname\computername
). In SQL you will add the group/ domain itself in the DB with permissions. - Service running as a service account: in this scenario you will
need to ensure the user account is also in the DB as an account with the
correct permissions. For example, if user account
samplecompany/ConnectMDM
is running the service,ConnectMDM
with domainsamplecompany
must be added with the needed permissions.
- Normal working operations:
- SOTI Connect installation package.
-
The IT domain policies should allow a local administrator to open ports.
-
If using an MQTT protocol, use a commercial-grade MQTT broker such as HiveMQ. SOTI recommends that HiveMQ be installed on a separate machine for optimal performance.
We recommend that you install the databases on a separate machine (server or VM).
Network Security for the Complete Installation
A full installation of SOTI Connect uses many ports for communication. The installer will add rules to the Windows Firewall as necessary. In case you have additional network security, be aware that the following ports may need to be opened for SOTI Connect to properly communicate: 443, 1234, 1443, 1883, 4610, 4611, 4649, 4650, 5551, 8883.
Supported Browsers
Below are the supported browsers for using the SOTI Connect user console. We recommend that you use the latest version of the browser. SOTI Connect supports resolution to 960 x 720; while the browsers support use on tablets and smartphones, SOTI Connect’s UI has not been optimized for these devices.
- Google Chrome
- Mozilla Firefox