Network Ports

A full installation of SOTI Connect uses many ports for communication. The installer will add rules to the Windows Firewall as necessary. In case you have additional network security, be aware that you might need to open additional ports for SOTI Connect to communicate properly.

Note: All ports listed on this page are default ports.
This page features four main categories of network ports:
  • Essential SOTI Connect ports
  • Mandatory and optional ports used by third-party entities to communicate with Connect (for example, SQL Server).
  • Mandatory ports for third-party gateways such as Honeywell Cloud Connect, and simulators.
  • Additional ports that are used only internally in third-party entities, which might be useful for troubleshooting purposes.

SOTI Connect System Component Ports

The following network ports are essential for the basic installation and operation of SOTI Connect:

Service Purpose Source Destination Protocol TCP Port(s)
Logging Service Logging Service Each SOTI Connect component

On-premise

Cloud

SOTI Connect Server

HTTPS 1234
Management Server Management Service ( Secure Raw Socket) On-premise or Cloud, SOTI Connect Protocol Adapter

On-premise

Cloud

SOTI Connect Server

SRS (Secure Raw Socket) 4649
Webhook Receiver Webhook Receiver that exists within Protocol Adapters (for 3rd party events using HTTP) 3rd party servers and devices

On-premise

Cloud

SOTI Connect Protocol Adapter

HTTP 5551
File Store File Store 3rd party servers and devices, Protocol Adapters and MS

On-premise

Cloud

SOTI Connect File Store

HTTPS 4646
File Store Service For Connect Root Certificate Public Key File Store Printer FQDN or IP Address

On-premise

Cloud

SOTI Connect File Store

HTTP 4650
Management Server Cluster Communication Management Service Cluster On-premise/Cloud, SOTI Connect Server, Management Service (Secondary)

On-premise

Cloud

SOTI Connect Server

Management Service (Primary)

SRS (Secure Raw Socket) 4651

Mandatory Ports used by Third-Party Entities to Communicate with SOTI Connect

The following network ports are required for third-party applications (such as SQL Server) to communicate with SOTI Connect:

Service Purpose Source Destination Protocol TCP Port(s)
Management Server

Mandatory

License registration, Announcements, SMS Alerts SOTI Connect Server Cloud SOTI Services

activate2.soti.net

notificationservice.soti.net

HTTPS 443
Management Server, Logging Service

Mandatory

SQL Server Database Engine SOTI Connect Server

On-premise

Cloud

SQL Server 2017+

TCP 1433
MQTT Server

Mandatory for MQTT/ MQTT RPC devices

Publish/Subscribe Status & Request Messages

On-premise/Cloud SOTI Connect Protocol Adapter

Printer FQDN or IP Address

On-premise/Cloud MQTT Server MQTT,MQTTS 1883,8883
MQTT over Secure Web Socket

Mandatory for MQTT/ MQTT RPC devices

WSS (Web Socket Secure) 443
Honeywell Cloud Connect API Info Service HCC API Info Service On-premise/Cloud SOTI Connect REST Protocol Adapter On-premise/Cloud Honeywell Cloud Connect (HCC) HTTPS 21219
Brother Device Conductor Service -Agent Connection Printer onboarding onto Device Conductor using Agent Connection On-premise Device Conductor Agent (REST PA) On-premise/CloudDevice Conductor HTTPS 49500
EPSON PIC Web Access Printer Embedded Web Browser by IP or FQDN On-premise Browser Printer FQDN/IP Address HTTP,HTTPS 443

User-Configurable Optional Components

The following optional components' ports are user-configurable in the SOTI Connect user interface:

  • Management server for certificate authentication (SOTI Identity [identity.soti.net])
  • Registry service
  • Syslog server
  • Proxy server
  • Slack server
  • Email server

Optional SOTI Connect Device Simulators

The following network ports are required for optional device simulators to communicate with SOTI Connect:

Service Purpose Source Destination Protocol TCP Port(s)
Simulator - GenericThermal 5682
Simulator - Homecomfort 4610
Simulator - Hue 4611
Simulator MQTT Printer/MQTT Sensor/Zebra 1883/8883
Simulator - SATO 5681

Additional SOTI Connect Registry Server Ports

The following ports are used internally by the Device Registry server:

Service Purpose Source Destination Protocol TCP Port(s)
Registry Service For Auto Registration of printer (using mutual TLS certificate auth) Printer FQDN or IP Address On-premise/Cloud SOTI Connect Registry Service HTTPS 5001
Registry Service To access database with local account using SQL Server Authentication and as DB_OWNER On-premise/Cloud SOTI Connect Registry Service On-premise/Cloud SQL Server 2017+ TCP 1433

Additional SOTI Connect REST Protocol Adapter Ports

Service Purpose Source Destination Protocol TCP Port(s)
Logging Service Logging Service On-premise/Cloud SOTI Connect Protocol Adapter On-premise/Cloud SOTI Connect Server HTTPS 1234
Management Server Management Service ( Secure Raw Socket) On-premise/Cloud SOTI Connect Protocol Adapter On-premise/Cloud SOTI Connect Server SRS (Secure Raw Socket) 4649
Webhook Receiver Webhook Receiver (for 3rd party events using HTTPS) On-premise/Cloud OEM REST Gateways On-premise/Cloud SOTI Connect Protocol Adapter HTTPS 5551

Additional SOTI Connect MQTT Protocol Adapter Ports

Service Purpose Source Destination Protocol TCP Port(s)
Logging Service Logging Service On-premise/Cloud SOTI Connect Protocol Adapter On-premise/Cloud SOTI Connect Server HTTPS 1234
Management Server Management Service (Secure Raw Socket) On-premise/Cloud SOTI Connect Protocol Adapter On-premise/Cloud SOTI Connect Server SRS (Secure Raw Socket) 4649

Additional Honeywell Cloud Connect (HCC) Ports

The following ports are used internally by Honeywell Cloud Connect:

Service Purpose Source Destination Protocol TCP Port(s)
SOTI Connect File Store For File Store Updates (Firmware and other supported files) On-premise/Cloud Honeywell Cloud Connect (HCC) On-premise/Cloud SOTI Connect Server HTTPS 443
MQTT Service For Printer Alerts and Responses with Honeywell HCC Mosquitto MQTT Broker Printer FQDN/IP Address On-premise/Cloud Honeywell Cloud Connect (HCC) MQTTS 8883
HCC Enrollment Service HCC Enrollment Service Printer FQDN/IP Address On-premise/Cloud Honeywell Cloud Connect (HCC) HTTPS 21210
HCC Telemetry Service HCC Telemetry Service Printer FQDN/IP Address On-premise/Cloud Honeywell Cloud Connect (HCC) HTTPS 21211
HCC Event Service HCC Event Service Printer FQDN/IP Address On-premise/Cloud Honeywell Cloud Connect (HCC) HTTPS 21212
HCC Asset Management Service HCC Asset Management Service Printer FQDN/IP Address On-premise/Cloud Honeywell Cloud Connect (HCC) HTTPS 21213
HCC Operational Intelligence (if utilized) HCC Operational Intelligence (if utilized) On-premise/Cloud Honeywell Cloud Connect (HCC) Sentience Platform (via Multiple URLs) HTTPS 21215
Webhook Receiver Webhook Receiver (for 3rd party events using HTTPS) Printer FQDN/IP Address On-premise or Cloud SOTI Connect Protocol Adapter HTTPS 5551

Additional Brother Device Conductor Ports

The following ports are used internally by Brother Device Conductor:

Service Purpose Source Destination Protocol TCP Port(s)
Web Access Printer Embedded Web Browser by IP or FQDN On-premise Browser Printer FQDN or IP Address HTTP,HTTPS 80,443
Device Conductor Service Printer onboarding onto Device Conductor using Direct Connection Printer FQDN/IP Address On-premise/Cloud Device Conductor HTTPS 49500
Device Conductor Service -Agent Connection Unicast/Multicast Printer Discovery by Device Conductor Agent On-premiseDevice Conductor Agent Printer FQDN/IP Address UDP 49501
SOTI Connect File Store For File Store Updates(Firmware and other supported files) PrinterFQDN/IP Address Cloud SOTI Connect Server HTTPS 4646
Webhook Receiver Webhook Receiver (for 3rd party events using HTTPS) Printer FQDN/IP Address On-premise/Cloud SOTI Connect Protocol Adapter HTTPS 5551

Additional EPSON PIC Ports

The following ports are used internally by EPSON PIC:

Service Purpose Source Destination Protocol TCP Port(s)
Web AccessEssential one Printer Embedded Web Browser by IP or FQDN On-premise Browser Printer FQDN/IP Address HTTP,HTTPS 80,443
Epson Printer Information Collector UDP broadcast and ENPC monitoring,ESC/POS commands On-premise Epson PIC Printer FQDN/IP Address UDP 3289
Epson Printer Information Collector UDP broadcast and ENPC monitoring,ESC/POS commands On-premise Epson PIC Printer FQDN/IP Address TCP 9100
Printer Enrollment and Management Communication with Epson PIC On-premise SOTI Connect Protocol Adapter On-premise Epson PIC HTTPS 8043
SOTI Connect File Store For File Store Updates (Firmware and other supported files) Printer FQDN or IP Address Cloud SOTI Connect Server HTTPS 443
Webhook Receiver Webhook Receiver (for 3rd party events using HTTPS) Printer FQDN or IP Address On-premise SOTI Connect Protocol Adapter HTTPS 5551