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Using the Console
This section provides information about using the SOTI MobiControl console to perform the various management tasks.
Managing Applications
Using App Policies
Application Types and Their Configurations
Windows Modern | Classic Apps (MSI)
Use this application type to send normative Windows applications (.msi) to your devices.

Welcome to SOTI MobiControl 2025.0 Help
SOTI MobiControl is an enterprise mobile management solution dedicated to helping you manage your enterprise devices. Use SOTI MobiControl Help to learn about all the features available through SOTI MobiControl.
Setting Up SOTI MobiControl
This section provides instructions for installing, activating, and upgrading SOTI MobiControl instances.
What's New in SOTI MobiControl
Using the Console
This section provides information about using the SOTI MobiControl console to perform the various management tasks.
- About the SOTI MobiControl Console
- Managing Users
- Managing Devices
- Managing Configurations
- Managing Applications
  - Using the Apps Dashboard
  - Using App Policies
    - Application Types and Their Configurations
      - Android Classic | Google Play Store Applications
        Use this application type specifically for Android applications available through the Google Play Store. This section provides details on selecting this application type and configuring its advanced settings.
      - Android Classic and Android Enterprise | Enterprise Applications
        Use this application type specifically for applications owned or managed by your organization. You must either upload the .apk to SOTI MobiControl or provide a link to the download location of the file.
      - Android Enterprise | Managed Google Play
        Use this application type specifically for applications available through the managed Google Play Store.
      - Apple - iOS/iPadOS | Enterprise Applications
        Use this application type to deploy Enterprise applications owned or managed by your organization to your Apple iOS and iPadOS devices. You must either upload the .ipa to SOTI MobiControl or give a link to the download location of the file.
      - Apple - iOS/ iPadOS | App Store Applications
        Use this iOS/ iPadOS application type for applications that are part of your Apple App Store License account available through the Apple App Store.
      - Apple - iOS/ iPadOS | Custom Applications
        Use this application type for Custom applications that are part of your Apple App Store License account.
      - Apple - macOS | Enterprise Applications
        Use this application type to deploy Enterprise applications owned or managed by your organization to your Apple macOS devices.
      - Apple - macOS | App Store Licensed
        Use this macOS application type for applications that are part of your Apple App Store License account available through the Apple App Store.
      - Apple - tvOS | Enterprise
        Use this application type to deploy Enterprise applications owned or managed by your organization to your Apple tvOS devices.
      - Apple - tvOS | App Store (Licensed)
        Use this tvOS application type for applications that are part of your Apple App Store License account made available through the Apple App Store.
      - Windows Modern | Modern Enterprise Apps (MSIX/APPX)
        Use this Windows Modern application type to send .msix or .appx files to devices running Windows 10 or later. You must establish a chain of trust for Universal Windows Platform applications before you can deploy them to your devices.
      - Windows Modern | Microsoft Store Apps
        Use this Windows Modern application type to send Windows applications via the Microsoft Store.
      - Windows Modern | Classic Apps (MSI)
        Use this application type to send normative Windows applications (.msi) to your devices.
      - Windows Modern | Executable (EXE)
        Use this Windows Modern application type to send normative (.exe) Windows applications to your devices.
    - Creating App Policies
    - Editing App Policies
    - Assigning App Policies
    - Editing App Policy Access Permissions
    - Cloning an App Policy
    - Disabling App Policies
    - Deleting App Policies
    - App Store License Account
    - Approving Managed Google Play Apps
    - Retrieving App Feedback Logs from Managed Google Play Apps
    - Manage OEM-Specific Configurations Without Google Play Services
    - Windows Modern Applications
  - Using Packages
  - Viewing Applications on the Web Console
  - The App Catalog Experience
  - Uninstalling Applications From the Web Console
  - Retrying App Installation
  - Wiping Application Data
  - Setting an App as Managed
- Managing Data
- Monitoring Devices
- Troubleshooting Device Issues
- Generating Reports
- Managing System Settings
- Other Features
- SOTI MobiControl Console Reference
System Health
View vital system stats in a variety of interactive, up-to-date charts and tables.
SOTI MobiControl Administration
This section provides information about how to perform various administrative tasks related to SOTI MobiControl. These tasks include monitoring your SOTI MobiControl system, changing deployment settings, integrating SOTI MobiControl with third-party applications, and performing various modifications that extend SOTI MobiControl beyond its standard configuration.
Using Package Studio
This section provides information about how to use SOTI MobiControl Package Studio to create data packages for devices.
Using Script Commands
Send scripts and execute commands on your devices with SOTI MobiControl. Script commands are supported on the following platforms:
Using SOTI MobiControl Stage
This section provides information about how to use SOTI MobiControl Stage to quickly and easily enroll devices.
SOTI Cloud Link
Glossary
Notices

Windows Modern | Classic Apps (MSI)

Use this application type to send normative Windows applications (.msi) to your devices.

Important: Use this only for Windows desktop devices running Windows 10 or later, Pro, Education, or Enterprise editions. You must deploy the correct application type for the type of computer. You can deploy 32-bit applications on both 32 and 64-bit computers, but you cannot deploy 64-bit applications on 32-bit computers.

Selecting the App Type

Use the Select Apps dialog box when adding an applications to your app policy. You do this when:

App Selection


App Source	Select the Classic Apps (MSI) option.
Upload App File	Select Browse to select an MSI file from a local or network file system or drag the file into the field.

Application Information

Review application information such as the display name, version, price, seller, and description.

Advanced Configurations

Select Configure when adding or editing an application in your app policy to open the Advanced Configurations dialog box, where you can further configure app settings.

Installation


Required for system	Once chosen, the app installs for the system (all users). Under this option, you see the following toggle: Accessible from App Catalog: Turn on this toggle to make the application available in the device's App Catalog.
Optional for install	Once chosen, this app becomes accessible by admin users of the device to install through the App Catalog.

Advanced Options


Command Line Options	You can add settings to the .msi application and its installation using command line options. Applications default to quiet installation, which runs the installer without displaying events to the user. Note: Visit Windows Installer documentation for more information on command line options.
Timeout	Select the time the installer attempts to install the .msi application before timing out.
Retry Attempts	Select the number of installation attempts before the installer stops trying to install.
Retry Interval (minutes)	Select the period between retry attempts the installer waits to install the application.