Apple - iOS/ iPadOS | Custom Applications

Use this application type for Custom applications that are part of your Apple App Store License account.

Important: You must add an App Store License account to SOTI MobiControl before you can distribute custom applications to devices.

Note: When deploying Custom Apps to iOS devices enrolled in user enrollment, the app licenses must be user-based. If a device already has the app installed, attempting to install the app on the device fails. You can get around this by asking the device user to uninstall the app, and then performing a Retry Installation device action

Selecting the App Type

Use the Select Apps dialog box when adding an applications to your app policy. You do this when:

App Selection


App Type	Select the Custom option.
App Store License Account	Select Manage App Store License Account to open the App Store License Management dialog box to add and remove accounts and reconcile licenses (see App Store License Management). Select an App Store License account from the Select list.

Application Information

Review application information such as the display name, version, price, seller, and description.

Advanced Configurations

Select Configure when adding or editing an application in your app policy to open the Advanced Configurations dialog box, where you can further configure app settings.

App Details


Application Details	A list of app details (read-only).
Assignment Type	Select User Based or Device Based.

Installation Options


Deployment Type	Select whether the application is a requirement. If you select Suggested, the user can choose whether to install the application. If you select Mandatory, the application installs automatically.
Request Device to Install Application (Unsupervised Device Only)	Specify a maximum number of times to prompt the user to install the application if the Deployment Type is Suggested and the device was a unsupervised one.
Maximum Installation Attempts	If you enable Request Device to Install Application, enter the maximum installation attempts for the application.
Configuration URI	Enter a URI used to configure the application after installing it on the device.
Remove App when Device is Unenrolled	When turned on, the app automatically uninstalls from the device when you unenroll the device.
Prevent Application Data Back Up to iTunes and iCloud	Blocks the app from uploading its data to iTunes and iCloud.
Enable Licensing	Enables adding App Store licenses and the use of redemption codes.
Licenses	This section has the following controls: Manage App Store License Account—Select to open the App Store License Management dialog box, where you can manage your App Store licenses (see App Store License Management). Accounts—The App Store License account. Purchased—The number of licenses purchased under the selected account (read-only). Remaining—The number of licenses remaining under the selected account (read-only).

Managed App Config


Application Configuration	You can enable various configuration settings on the application. Enter a value in the fields of the configuration settings that you want to apply to the device. You can use real values or macros. The following macros are also supported: %DEVICEIDENTIFIER% Device identifier %ENROLLEDUSER_DOMAIN% Enrolled user domain %ENROLLEDUSER_EMAIL% Enrolled user email %ENROLLEDUSER_FIRST_NAME% Enrolled user first name %ENROLLEDUSER_UPN% Enrolled user principal name %ENROLLEDUSER_USERNAME% Enrolled user username %ENROLLEDUSER_LAST_NAME% Enrolled user last name %IP% IP address %MANUFACTURER% Device manufacturer %MODEL% Device model %PERSONALIZED_DEVICE_NAME% Device name %PHONENUMBER% Phone number %PLATFORM% Device platform %SERIALNUM% Hardware serial number
Update Devices that Have Already Been Configured	Update already configured devices.
Managed Associated Domains	This section lists domains associated with the app. This feature requires iOS 13 or later, and a managed app with the associated domain entitlement. It has the following controls: Delete for each domain—Select to delete the domain. Add (+)—Select to add a new domain to the list.

Update Options


Automatically Update App Version in App Policy to the Latest Version in App Store	Automatically discover newer versions of applications in the App Store and update the version in the app policy. When selected, a message shows the last time SOTI MobiControl searched the App Store for newer versions. Note: SOTI MobiControl typically searches the App Store once per day during nightly maintenance.
Automatically Request Devices to Update App when App Policy is Updated with New Version	Automatically request devices to update applications when newer versions appear in the app policy. The following device check-in triggers this request. If you select this and the Update App Version in App Policy to the Latest Version in App Store option, SOTI MobiControl sends a request to devices. The requests ask devices to update applications to the policy's latest version. The policies update to require the latest version in the App Store.
Update App on Devices	Note: This feature is available when you update an app policy. Select to push the update to all devices targeted by this app policy. Note: This option is not supported for applications with device-based App Store licenses on iOS versions before 10.3.