Updating Your Licensing Information Offline
Before you begin
Have your new registration code and licensing information ready.
About this task
Restriction: This process only applies if you have an offline deployment of
SOTI MobiControl. Otherwise, see Manually Updating Your Licensing Information.
To update your SOTI MobiControl licensing information:
Procedure
-
On a computer that can connect to the internet, select the SOTI MobiControl hamburger menu. Select License
Information to open the License Information
window.
Restriction: Change is unavailable for Cloud customers. For Cloud customers, as the license is reaching the expiration date, a notification is automatically sent to SOTI. SOTI then updates the license on your behalf.
-
Select Change, then select
Offline.
Your Registration Code, Installation ID, and Product Version displays. Ignore the Registration Code provided because it refers to your old and now obsolete licensing information.
-
Select the link SOTI license retrieval page. A web form
opens.
Tip: You can also access this in a web browser at https://soti.net/MobiControl/OfflineActivation
-
In the web form, enter your new
Registration Code plus the current
Installation ID and Product
Version from the SOTI MobiControl
License Information window.
Warning: Do not use an earlier registration code. The code can not produce an updated license file.
- Select Get License. The SOTI MobiControl Retrieve License page generates and downloads a new XML license to your computer.
- Return to the SOTI MobiControl console. In the License Information window, select Browse File. Navigate to the downloaded license file and select it.
- Select Update to update your registration code.
Results
If successful, the License Information window displays that
Your MobiControl license has been updated
and reflects your
updated device and server licenses.