Updating Your Licensing Information Offline

Before you begin

Have your new registration code and licensing information ready.

About this task

Restriction: This process only applies if you have an offline deployment of SOTI MobiControl. Otherwise, see Manually Updating Your Licensing Information.

To update your SOTI MobiControl licensing information:

Procedure

  1. On a computer that can connect to the internet, select the SOTI MobiControl hamburger menu. Select License Information to open the License Information window.
    License Information window
    Restriction: Change is unavailable for Cloud customers. For Cloud customers, as the license is reaching the expiration date, a notification is automatically sent to SOTI. SOTI then updates the license on your behalf.
  2. Select Change, then select Offline.
    Offline activation of a registration code
    Your Registration Code, Installation ID, and Product Version displays. Ignore the Registration Code provided because it refers to your old and now obsolete licensing information.
  3. Select the link SOTI license retrieval page. A web form opens.
    Tip: You can also access this in a web browser at https://soti.net/MobiControl/OfflineActivation SOTI license retrieval page
  4. In the web form, enter your new Registration Code plus the current Installation ID and Product Version from the SOTI MobiControl License Information window.
    Warning: Do not use an earlier registration code. The code can not produce an updated license file.
  5. Select Get License. The SOTI MobiControl Retrieve License page generates and downloads a new XML license to your computer.
  6. Return to the SOTI MobiControl console. In the License Information window, select Browse File. Navigate to the downloaded license file and select it.
  7. Select Update to update your registration code.

Results

If successful, the License Information window displays that Your MobiControl license has been updated and reflects your updated device and server licenses.