Uninstalling SOTI MobiControl

Uninstalling SOTI MobiControl

Before you begin

Run the following SQL query on the SOTI MobiControl Database to identify the location of each of the SOTI MobiControl services.
select * from dbo.ServerInfo
select * from dbo.MsInfo 
select * from dbo.SearchServer
select * from dbo.Settings where Name = 'Signal.Configuration'

About this task

Follow the standard uninstallation process for applications for your operating system to uninstall each of the SOTI MobiControl services. The steps outlined below are general guidelines and may vary based on your particular environment.

To remove each SOTI MobiControl service from your computers:

Procedure

  1. Open the SOTI MobiControl Administration Utility and navigate to the Database tab. Save the name and location of your database.
    Important: You need this information to later uninstall the Microsoft SQL Server service. When you uninstall SOTI MobiControl components, the SQL server is not part of the uninstallation process.
  2. On each computer where you installed any SOTI MobiControl service, open the Control Panel.
  3. Select Programs > Uninstall a program and find SOTI MobiControl in the list of programs.
  4. Select Uninstall to remove the SOTI MobiControl service(s) from your computer.
  5. Repeat Step 2—5 for all your computers that has installed any SOTI MobiControl service(s).

Results

SOTI MobiControl services are no longer installed on your computer(s). However, the database is still installed.

What to do next

Uninstall the SQL database.

Removing the SOTI MobiControl Database and its Files

Before you begin

Warning: Make sure you uninstall SOTI MobiControl and its components before you remove the database and its files. See Uninstalling SOTI MobiControl for instructions.

About this task

Note: Follow the standard uninstallation process for your operating system. The process described below are generic steps for a Microsoft SQL Server instance, and may differ depending on your environment.

To remove the SOTI MobiControl database and its files:

Procedure

  1. Open the Microsoft SQL Server Management Studio and connect to the SOTI MobiControl database.
  2. Select the database used for SOTI MobiControl and right-click on the Microsoft SQL instance. Select Delete.
  3. Make sure that you select the correct object, yourDatabaseName. Then select Delete backup and restore history information for databases and Close existing connections. Select OK.
  4. Repeat for yourDatabaseName_Archive, yourDatabaseName_Signal.

Results

You have removed the SOTI MobiControl database and its files.