Welcome to SOTI MobiControl 2024.1 Help
SOTI MobiControl is an enterprise mobile management solution dedicated to helping you manage your enterprise devices. Use SOTI MobiControl Help to learn about all the features available through SOTI MobiControl.
Setting Up SOTI MobiControl
This section provides instructions for installing, activating, and upgrading SOTI MobiControl instances.
What's New in SOTI MobiControl
Using the Console
This section provides information about using the SOTI MobiControl console to perform the various management tasks.
- About the SOTI MobiControl Console
- Managing Users
- Managing Devices
  - Managing Android Enrollment Policies
  - Managing Device Enrollment Rules
  - Enrolling Devices
  - Renaming Devices
  - Device Compliance Policies
  - Viewing Device Information
    View device information that SOTI MobiControl tracks in device information panels. This includes device status information (battery level, connectivity), applied policies and configurations, installed applications, device location, and more.
  - Grouping Devices
  - Updating Devices
  - Using Signal Policies
  - Sending Messages to Devices
  - Sharing Devices
  - Using SHA-1 and SHA-2 Certificates on the Same Deployment Server
  - Removing Devices
- Managing Configurations
- Managing Applications
- Managing Data
- Monitoring Devices
- Troubleshooting Device Issues
- Generating Reports
- Managing System Settings
- Other Features
- SOTI MobiControl Console Reference
System Health
View vital system stats in a variety of interactive, up-to-date charts and tables.
SOTI MobiControl Administration
This section provides information about how to perform various administrative tasks related to SOTI MobiControl. These tasks include monitoring your SOTI MobiControl system, changing deployment settings, integrating SOTI MobiControl with third-party applications, and performing various modifications that extend SOTI MobiControl beyond its standard configuration.
Using Package Studio
This section provides information about how to use SOTI MobiControl Package Studio to create data packages for devices.
Using Script Commands
Send scripts and execute commands on your devices with SOTI MobiControl. Script commands are supported on the following platforms:
Using SOTI MobiControl Stage
This section provides information about how to use SOTI MobiControl Stage to quickly and easily enroll devices.
SOTI Cloud Link
Glossary
Notices

Samsung Knox Workspace Container Deprecation

With the release of Samsung Knox 3.4, Samsung has deprecated Knox Workspace containers. As such, SOTI MobiControl v15.0 and later does not support the creation, modification or deployment of Samsung Knox containers to devices.

Assume that in an earlier version of SOTI MobiControl, you have devices assigned with a Samsung Knox container. Once you upgrade to SOTI MobiControl v15.0 or later, the Samsung Knox container remains on the device. However, you can not change the existing container or add new containers to devices.

Existing Samsung Knox profiles remain visible in the Profiles view, where you can open the Profile Information panels to see details but not edit them. You can also revoke, delete, retry installation or disable Samsung Knox profiles.

Restriction: Once you disable a Samsung Knox profile, you can not re-enable it.

Tip: Consider migrating your Samsung Knox container devices to use Android Enterprise Managed Profiles, which offer similar containerization functionality.