Enroll Zebra Devices for LifeGuard OTA Firmware Upgrades

Before you begin

Register a Zebra LifeGuard OTA account for your SOTI MobiControl instance. See Register Zebra LifeGuard OTA Account for details.

Minimum requirements:

  • The device is a Zebra device enrolled as Android Enterprise
  • The device meets the OS requirements:
    • Android 10: C21 and TC26
    • Android O and P: TC52, TC72, and PS20
    • Android O: TC57, TC77, TC20, TC25, TC83, VC83, MC93, EC30, ET51, ET56, CC600, CC6000, and L10A
    • Android N with LG update 19 and higher, and O: TC51, TC56, TC70x, TC75x, VC80x, and MC33
  • The device has Zebra Data Services (ZDS) enabled. This is the default setting
  • The device meets the minimum requirements for FOTA

About this task

To enroll Zebra devices for LifeGuard OTA firmware upgrades:

Procedure

  1. Create a profile for your Zebra devices or select an existing profile for editing. Add the Managed Google Play configuration, and turn on the Application Feedback toggle to receive the enrollment status updates. Set the Application Updates type to Always update. See Editing a Profile for details.
  2. Define an app policy where you mark Zebra Enrollment Manager and Zebra Common Transport Layer as mandatory . See Creating App Policies for details.
  3. For Zebra Enrollment Manager, open Advanced Configurations and select Managed App Config. Enable Managed App Config and select Claim Device form the Action dropdown.

Results

You can now perform OTA firmware upgrades on the enrolled devices (see Upgrade Firmware on Zebra Devices with LifeGuard OTA). You can review the enrollment details on the Zebra LifeGuard OTA page (see Zebra LifeGuard OTA).
Note: To unenroll a device from Zebra LifeGuard OTA, you must either unenroll or delete it from SOTI MobiControl.