Migrating Zebra Android Device Administrator Devices to Android Enterprise

Before you begin

Upload an Android Enterprise migration certificate from Zebra Technologies to SOTI MobiControl.

Ensure your SOTI MobiControl database has an Android Enterprise device agent of at least 14.1.0 installed and that your Zebra devices meet the criteria necessary to migrate from device administrator to Android Enterprise device owner. See Migration from Android Device Administrator to Android Enterprise Managed Device for the criteria.

About this task

To migrate your Android devices from Android Classic device administrator enrollment to Android Enterprise Work Managed devices:

Procedure

  1. In the Devices view, select the devices you want to migrate to Android Enterprise. You can select devices individually, by group or use a search filter.
  2. In the Device Action bar, select More > and search for Migrate to Android Enterprise.
  3. In the Migrate to Android Enterprise dialog box, verify that all your selected devices will be migrated to Android Enterprise.
    SOTI MobiControl will automatically perform a compatibility check and ignore any devices that do not meet migration criteria.
  4. Click Migrate to Android Enterprise.

Results

SOTI MobiControl sends the migration certificate to the targeted devices to initiate the conversion to Android Enterprise. Once the certificate is successfully installed, SOTI MobiControl will then send the Android Enterprise agent to the targeted devices. The device agent may restart several times during this process.

You can follow the progress of migration in a device's Device Information panel. Check the Logs tab for status updates. The final log message is Android Enterprise migration completed successfully. On the Device Details tab, there is an entry for Android Enterprise Migration Status which reads success or failed. Successfully migrated devices will also acquire an Android Enterprise card.