Enabling Chat Services
Before you begin
About this task
SOTI XSight Live Support requires Chat Services. To enable Chat Services for text, voice, and video:
Note: You can only use one Chat Service (this includes both single and multi-node
environments).
Procedure
- Select the SOTI XSight icon and select Settings.
- From Global, select Chat. Chat options open.
- Enable Chat Component.
- From Support Channels, select a chat service to use.