Exporting and Removing Personal Data

About this task

Privacy Settings enables you to permanently export and remove personal data. After the removal of a user's data, their name gets replaced by the 'anonymous' user on all related incidents and emails.
Note: This only removes user data from SOTI XSight. If the data also exists in SOTI MobiControl, removed it from there first and then from SOTI XSight.

To permanently remove user data from SOTI XSight or to export user data to a file:

Procedure

  1. Log into SOTI XSight as an administrator.
  2. On the menu bar, select the menu button Menu button and select Settings. The Settings view opens.
  3. On the left side of the Settings view, select Privacy. The Privacy view appears.
  4. In the Export and remove personal data field, type the name of the person whose data you want to permanently remove from SOTI XSight. As you start typing in this field, a list of matching results appears. The results get filtered as you enter more characters.
  5. Select a name in the list to choose it. The Remove Data and Export Data buttons appear.
    Warning: This operation is final and cannot be undone.
  6. Select Remove Data to permanently remove the selected user data from SOTI XSight.
  7. Select Export Data to export the user data to a JSON file.