Connecting On-Premises SOTI MobiControl with SOTI Identity

About this task

In SOTI MobiControl version 15.5.x and earlier, SOTI MobiControl called SOTI Identity APIs in a one-way communication model. This function was the same whether SOTI MobiControl was hosted on-premises or cloud-based.

In SOTI MobiControl version 15.6 and later, role management and assignment has moved to SOTI MobiControl and the communication model is now two-way. To synchronize data, SOTI Identity must call SOTI MobiControl SCIM APIs. If SOTI MobiControl is hosted on-premises or on cloud and does not allow calls from outside, synchronization with SOTI Identity will fail.

Procedure

You must whitelist connections originating from SOTI Identity. On-premises SOTI MobiControl can communicate with SOTI Identity through Port 443 and through http: endpoint. Organizations using IP-based firewalls must whitelist the following IP addresses for SOTI Identity to communicate with SOTI MobiControl version 15.6 and later:

  • Identity Outgoing IP for EU Region: 3.124.161.5

  • Identity Outgoing IP for US Region: 3.231.183.31