Uninstalling SOTI Connect

Before you begin

Close Windows Services and Task Manager applications.

Use the following steps to uninstall SOTI Connect.

Note: For detailed instructions specific to your deployment, see:

Locate the folder where you extracted the SOTI Connect installation package, and then double-click the installer (SOTI Connect Installer.exe). When prompted, grant the installer permissions to make changes to your system.
In the SOTI Connect setup wizard, select Uninstall Connect Components, then select Next.
Keep the component selection boxes checked if you want to uninstall all SOTI Connect components, then select Next.
Note:
- To retain a specific SOTI Connect component, clear the component selection box.
- In a multi-server setup where the Management Service (MS) and File Store Service (FS) are installed on different machines, the FS cannot be reused if MS is uninstalled while FS remains.
Enter the information required to connect to your SQL Server database.
- If this is the last Management Service (MS) instance, select Delete SOTI Connect data from SQL Server.
- Clear this option if this is one MS instance in a cluster and you want to retain other MS instances.
Select Next.
On the Set up additional clean up options screen, select Delete files from File Store if this is the last File Store (FS) instance. Doing so removes all the FS files from the database.

Note: Clearing this option removes the File Store (FS) instance but retains the FS files and database for future FS installations.
Select Next to start uninstalling SOTI Connect. This may take a few minutes.
When the uninstallation process completes, select Finish.

SOTI Connect has been uninstalled from your system.