Configuring SOTI Connect Components

Before you begin

Make sure the SOTI Connect Installer is the same version as the installed version of SOTI Connect.
Important: Make sure to use the same database connection credentials (for example: SQL Server address, username, and password) across all machines during installation or updates of SOTI Connect components. Be mindful of case sensitivity in your credentials. Variations between uppercase and lowercase cause errors in the Logging Service start up.

About this task

The following procedure describes how to configure installed SOTI Connect components.

Procedure

  1. Extract the SOTI Connect installation package (.zip file) to a temporary folder.
  2. Double-click the installer (SOTI Connect Installer.exe) and confirm that you want to enable making changes to your system.
  3. In the SOTI ConnectSetup Wizard, select Update configuration of existing Connect components, then select Next.
    SOTI Connect Setup Wizard
    Tip: Check that the SOTI Connect Installer is the same as the installed version of SOTI Connect. In the earlier screenshot, the version number of the SOTI Connect Installer (red box on the lower left) matches the installed SOTI Connect version (red box on the upper right).
  4. On the Select Components screen, select the components whose configuration you wish to update and select Next.SOTI Connect Select Components
    Note: All installed components are pre-selected. Deselecting components does not uninstall those components. The configuration of unselected components is not changed.
  5. Follow the instructions in the wizard to complete the process of configuring components.

Results

You have successfully configured the SOTI Connect components of an existing installation.

Tip: If any problems occur during installation, check the logs. To view the logs, navigate to the installation folder and open the InstallerUI.log file.