Configuring SOTI Connect Components

Before you begin

  • Make sure the SOTI Connect Installer version matches the version of SOTI Connect installed.
  • Close all running Windows Services and Task Manager applications.
  • Use the same database connection credentials (for example, SQL Server address, username, and password) across all machines when updating components as the ones used during installation.
    Important: Credentials are case-sensitive. Mismatched casing may cause errors in the Logging Service startup.

About this task

This procedure illustrates how to update system certificates or reconfigure existing SOTI Connect components using the installer.

Procedure

  1. Extract the SOTI Connect installation package (.zip file) to a temporary folder.
  2. Double-click the SOTI Connect Installer.exe and select allow changes to the system when prompted.
  3. In the Setup Wizard, select Update Configuration of Existing Connect Components, then select Next.
    The SOTI Connect Setup Wizard.
  4. On the Select Components screen, choose the components you want to update/ reconfigure, then select Next.
    Selecting SOTI Connect components to update.
    Tip: All installed components are pre-selected. Deselecting a component does not uninstall it; unselected components remain unchanged.
  5. In the Set up SQL Server screen, enter the SQL configuration details, then select Test Connection to validate the configuration, then select Next.
    Configuring the SQL Server connection.
  6. In the Management Service configuration screen, enter in Management Service connection details, then select Next.
    Configuring the MS
  7. Choose whether to import a root certificate from an existing file or generate a new one, then select Next.
    Root Cert Configuration
  8. Configure HTTPS server certificates by selecting one of the following options.
    • Generate from Connect Root Certificate.
    • Upload a PKCS#12 server certificate (.PFX).
    • Use a certificate already installed in the Windows Certificate Store (requires thumbprint).
  9. Follow the on-screen instructions in the wizard to complete configuration.
    Important: Fully exit the installer before continuing.

Results

The selected SOTI Connect components are successfully reconfigured.
Troubleshooting: If errors occur during configuration, review the logs in the installation folder (InstallerUI.log).