Welcome to SOTI MobiControl 2024.0 Help
SOTI MobiControl is an enterprise mobile management solution dedicated to helping you manage your enterprise devices. Use SOTI MobiControl Help to learn about all the features available through SOTI MobiControl.
What's New in SOTI MobiControl Help
Setting Up SOTI MobiControl
This section provides instructions for installing, activating, and upgrading SOTI MobiControl instances.
Using the Console
This section provides information about using the SOTI MobiControl console to perform the various management tasks.
- About the SOTI MobiControl Console
- Managing Users
- Managing Devices
  - Managing Android Enrollment Policies
  - Managing Device Enrollment Rules
  - Enrolling Devices
    - Device Agents
    - Adding Android Plus Devices
    - Adding Apple Devices
    - Adding Linux Devices
    - Adding Windows Devices
      - Windows Modern Devices
        Enrolling Windows Modern Desktop Devices
        Windows Notification Services
        Configuring Windows Notification Services
        Opting Out of the Windows Notification Services
        Enabling Automatic Server Discovery
        Enabling and Viewing a BitLocker Recovery Key for Windows Modern
        A BitLocker recovery key is a unique 48-digit password. The key unlocks your system if BitLocker cannot to confirm that an attempt to access SOTI MobiControl is authorized.
      - Enrolling Windows Desktop Classic Devices
      - Enrolling Windows Mobile/CE Devices
      - Setting Up a Local Agent Builder Service
    - Adding Printers
    - Using SOTI MobiControl Stage
    - Branding the Enrollment Page
    - Using Unified Enrollment
    - Defining Re-Enrollment Rules
  - Renaming Devices
  - Device Compliance Policies
  - Viewing Device Information
  - Grouping Devices
  - Updating Devices
  - Using Signal Policies
  - Sending Messages to Devices
  - Sharing Devices
  - Using SHA-1 and SHA-2 Certificates on the Same Deployment Server
  - Removing Devices
- Managing Configurations
- Managing Applications
- Managing Data
- Monitoring Devices
- Troubleshooting Device Issues
- Generating Reports
- Managing System Settings
- Other Features
- SOTI MobiControl Console Reference
System Health
View vital system stats in a variety of interactive, up-to-date charts and tables.
SOTI MobiControl Administration
This section provides information about how to perform various administrative tasks related to SOTI MobiControl. These tasks include monitoring your SOTI MobiControl system, changing deployment settings, integrating SOTI MobiControl with third-party applications, and performing various modifications that extend SOTI MobiControl beyond its standard configuration.
Using Package Studio
This section provides information about how to use SOTI MobiControl Package Studio to create data packages for devices.
Using Script Commands
Send scripts and execute commands on your devices with SOTI MobiControl. Script commands are supported on Android Plus, Linux, macOS, Windows Desktop Classic, and Windows Mobile/CE devices.
Using SOTI MobiControl Stage
This section provides information about how to use SOTI MobiControl Stage to quickly and easily enroll devices.
SOTI Cloud Link
Glossary
Notices

Configuring Windows Notification Services

Before you begin

You must have registered a dummy Windows Store app in the Window Dev Center. See Push Notification Support for Device Management on Microsoft's Developer Resources Portal.

You only need to upload the app to the Windows Store, not publish it. See How to Authenticate with the WNS for more information.

Note: You need to input identifying information for the dummy app. See Windows Store Developer Solutions for information on where to find values for Package SID and Client Secret. Use our Windows Companion for SOTI MobiControl to extract the Package Family Name (PFN).

About this task

To enable Windows Notification Services in SOTI MobiControl for your Windows 10 or later devices:

Procedure

Select Global Settings from the main menu.
From the Settings tree on the left, select Windows > Windows Notification Service to display the Windows Notification Service page (see Windows Notification Service).

Fill in the page fields as required:


Enable Windows Notification Service	Turn on the toggle to enable the Windows Notification Service. If you turn this toggle off (opt out of the WNS), SOTI MobiControl will be able to communicate with devices only when they check in at their scheduled check-in times.
Package SID	Enter the Package SID you obtained when you registered an app in the Windows Store.
Client Secret	Enter the Client Secret you obtained when you registered an app in the Windows Store.
Package Family Name (PFN)	Enter the Package Family Name you obtained when you registered an app in the Windows Store. Note: SOTI MobiControl does not validate this value - ensure that you enter the information correctly.

Click Save.

Results

Windows Notification Service notifications are now enabled in SOTI MobiControl. The device must check in at least once before you can push WNS notifications to that device. To download a list of the FQDNs, VIPs and IP address ranges used by WNS, refer to Windows Notification Service (WNS) VIP and IP Ranges.