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Using the Console
This section provides information about using the SOTI MobiControl console to perform the various management tasks.
Managing Devices
Sharing Devices
Logging Out Shared Devices

Welcome to SOTI MobiControl 2024.0 Help
SOTI MobiControl is an enterprise mobile management solution dedicated to helping you manage your enterprise devices. Use SOTI MobiControl Help to learn about all the features available through SOTI MobiControl.
What's New in SOTI MobiControl Help
Setting Up SOTI MobiControl
This section provides instructions for installing, activating, and upgrading SOTI MobiControl instances.
Using the Console
This section provides information about using the SOTI MobiControl console to perform the various management tasks.
- About the SOTI MobiControl Console
- Managing Users
- Managing Devices
  - Managing Android Enrollment Policies
  - Managing Device Enrollment Rules
  - Enrolling Devices
  - Renaming Devices
  - Device Compliance Policies
  - Viewing Device Information
  - Grouping Devices
  - Updating Devices
  - Using Signal Policies
  - Sending Messages to Devices
  - Sharing Devices
    - Configuring Shared Device
    - Configuring Imprivata MDA as App Authenticator
      This procedure describes how to use Imprivata MDA as your app authenticator.
    - Logging into Android Plus Shared Devices
    - Logging into iOS Shared Devices
    - Logging Out Shared Devices
      - Manage App Data On Shared Device Logout
        This feature enables you to choose which apps have their data cleared or retained when a user logs out of shared device mode. This feature is available only for Android Classic and Work Managed devices.
    - Shared iPad for Business
    - Troubleshooting Shared Devices
    - Shared Device Error States
    - Single Sign-On (SSO) For Shared Devices Using Microsoft Authenticator
      You can use Microsoft Authenticator for single sign-on (SSO) to applications supporting Microsoft Authentication Library (MSAL) on shared devices.
  - Using SHA-1 and SHA-2 Certificates on the Same Deployment Server
  - Removing Devices
- Managing Configurations
- Managing Applications
- Managing Data
- Monitoring Devices
- Troubleshooting Device Issues
- Generating Reports
- Managing System Settings
- Other Features
- SOTI MobiControl Console Reference
System Health
View vital system stats in a variety of interactive, up-to-date charts and tables.
SOTI MobiControl Administration
This section provides information about how to perform various administrative tasks related to SOTI MobiControl. These tasks include monitoring your SOTI MobiControl system, changing deployment settings, integrating SOTI MobiControl with third-party applications, and performing various modifications that extend SOTI MobiControl beyond its standard configuration.
Using Package Studio
This section provides information about how to use SOTI MobiControl Package Studio to create data packages for devices.
Using Script Commands
Send scripts and execute commands on your devices with SOTI MobiControl. Script commands are supported on Android Plus, Linux, macOS, Windows Desktop Classic, and Windows Mobile/CE devices.
Using SOTI MobiControl Stage
This section provides information about how to use SOTI MobiControl Stage to quickly and easily enroll devices.
SOTI Cloud Link
Glossary
Notices

Logging Out Shared Devices

About this task

If you need to sign a user out of a shared device, you can log them out remotely from the SOTI MobiControl console:

Procedure

Select the devices whose current users you want to sign out and, in the Device Actions menu bar, select More > Log Out Shared Device.
In Log Out Shared Device, confirm the device action applies to all the selected devices or expand the warning message to see why a device will not receive the command.
Select Log Out Shared Device.

Results

Device users currently logged into the selected devices get logged out. Depending on your settings, devices may return to their original device groups and revoke any configurations or settings applied before.