Remotely Viewing iOS Devices via Device Agent or Application
Before you begin
About this task
This functionality is compatible with all iOS versions.
Note: You can view only the SOTI MobiControl agent and applications that embed the SOTI MobiControl SDK. These include SOTI's applications, such as SOTI Hub and SOTI Surf, as well as customers' proprietary apps.
To start a Remote View session:
Procedure
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On the iOS device:
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In the SOTI MobiControl console:
- Find and select the user’s iOS device.
- Click the Remote View icon.
- In the Remote Control dialog that opens, select the Web-based option button and click OK.
Results
- The device agent or a SOTI MobiControl SDK-enabled application is closed on the device
- The Remote Control plugin or the web-based client is closed in the console