Deleting Devices

About this task

To remove devices from SOTI MobiControl device management:


  1. Select the device(s) that you want to delete and click the Delete icon in the Device Actions menu bar.
  2. In the Delete dialog box, enable Attempt Revocation of Externally Issued Client Certificates if applicable.
  3. If applicable, click the warning message at the bottom of the dialog box to see which of the selected devices cannot be deleted and why.
  4. Click Delete.


Deleting a device does not wipe or factory reset the device. While SOTI MobiControl makes every attempt to unenroll when deleting devices, occasionally that is not possible and SOTI MobiControl will restore the original settings of a deleted device if it is re-enrolled and retains the same device ID. To permanently delete a device from SOTI MobiControl, contact SOTI Support.