Deleting Offline Devices Automatically

About this task

You can set SOTI MobiControl to automatically delete devices that have not connected to SOTI MobiControl longer than the specified interval. Deleting a device removes it from SOTI MobiControl management.

To automatically delete devices based on the last time they connected to SOTI MobiControl:


  1. Select Global Settings from the main menu.
  2. From the Settings tree on the left, select Logs and Alerts > Log Maintenance to open the Log Maintenance page.
  3. Turn on the Delete Offline Devices toggle.
  4. Specify an interval after which offline devices should be deleted. Use the Offline More Than controls to select the time unit and the number of these units.
    The offline devices will be deleted during nightly maintenance after the specified interval.
  5. Optional: Turn on the Permanently Delete Devices After Web Console Deletion toggle.
    This option removes all records of a device from the SOTI MobiControl database once it is deleted from the console. Turn on this option to comply with privacy laws such as the General Data Protection Regulation (GDPR). If this option is not enabled, device records are maintained in the database, and will be re-associated with the device if it is ever re-enrolled.
  6. Click Save.


Applicable devices will be deleted as part of nightly maintenance.