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Using the Console
This section provides information about using the SOTI MobiControl console to perform the various management tasks.
Managing System Settings
Identity Management
Managing Directory Service Connections
Defining the Frequency of LDAP Sync

Welcome to SOTI MobiControl 15.4 Help
SOTI MobiControl is an enterprise mobile management solution dedicated to helping you manage and monitor your enterprise devices. Use SOTI MobiControl Help to learn about all of the features available through SOTI MobiControl.
Setting Up SOTI MobiControl
This section provides instructions for installing, activating, and upgrading SOTI MobiControl instances.
Using the Console
This section provides information about using the SOTI MobiControl console to perform the various management tasks.
System Health
View vital system stats in a variety of interactive, up-to-date charts and tables.
SOTI MobiControl Administration
This section provides information about how to perform various administrative tasks related to SOTI MobiControl. These tasks include monitoring your SOTI MobiControl system, changing deployment settings, integrating SOTI MobiControl with third-party applications, and performing various modifications that extend SOTI MobiControl beyond its standard configuration.
Using Package Studio
This section provides information about how to use SOTI MobiControl Package Studio to create data packages for devices.
Using Script Commands
Send scripts and execute commands on your devices with SOTI MobiControl. Script commands are supported on Android Plus, Linux, macOS, Windows Desktop Classic, and Windows Mobile/CE devices.
Using SOTI MobiControl Stage
This section provides information about how to use SOTI MobiControl Stage to quickly and easily enroll devices.
Glossary
Notices

Defining the Frequency of LDAP Sync

About this task

SOTI MobiControl stores information about LDAP users such as their name, telephone number, and group memberships for any device in the system that has an associated LDAP user. You can specify how frequently information about directory users associated with devices should be synced.

The default and recommended frequency is every day, and it should not be more frequently than the most frequent Update Schedule. The lowest frequency is every six months. The LDAP refresh is performed during device check-in where the device has an associated user that has LDAP information older than the defined frequency value. LDAP information for a user may therefore be out of date if a user’s device is not communicating with the SOTI MobiControl server. Users with multiple devices are updated if any of their devices check in.

If you perform a manual check in of a device, it overrides the LDAP sync frequency to update LDAP information.

To define the directory sync frequency:

Procedure

Select Global Settings from the main menu.
From the Settings tree on the left, select Console Settings > Directory Service Sync Frequency.
In the Directory Service Sync Frequency page that opens (see Directory Service Sync Frequency), define the required frequency using the Refresh Frequency controls.
Click Save.