Managing Devices

This section contains the following topics and folders:

Supported Platforms and Devices

SOTI MobiControl supports a wide range of products, including Android, Apple, Linux, Windows, and wireless printer devices. SOTI MobiControl groups related device types under their platforms. See the table below for a full list of the supported platforms and devices.

Platform Devices
Android Android

See Adding Android Plus Devices for more information

 Devices running Android 4.2 or later
Apple Apple

See Adding Apple Devices for more information

 Devices running
  • iOS 8.0 or later, including iPhone, iPad, and iPod Touch
  • macOS 10.12 or later
Linux Linux

See Enrolling Linux Devices for more information.

 Linux devices with x86 (32 bit), x64 (64 bit), or ARM processors, as well as Zebra FX7500/FX9600 (RFID readers)
Printers Printers

See Adding Printers for more information.

 Zebra wireless printers
Windows Desktop Classic Windows Desktop Classic

See Enrolling Windows Desktop Classic Devices for more information.

 Desktop devices running Windows
Windows Mobile/CE Windows Mobile/CE

See Enrolling Windows Mobile/CE Devices for more information.

 Devices running:
  • Windows CE .NET 4.2 or later
  • Windows Mobile 5.0 or later
  • Windows Pocket PC 2002 or 2003
Windows Modern Windows Modern

See Windows Modern Devices for more information.

 Devices running Windows 10 or Windows Phone 8 and later, as well as HoloLens devices

Supported TLS Versions

Secure communication depends on the Transport Layer Security (TLS) version supported by both the SOTI MobiControl deployment server and the device platform.

Note: Unless necessitated by the limitations of older mobile devices, use of pre-1.2 TLS versions is not recommended.
The SOTI MobiControl deployment server supports the following TLS 1.2 cipher suites:
  • TLS_RSA_WITH_AES_256_GCM_SHA384
  • TLS_ECDHE_ECDSA_WITH_AES_128_CBC_SHA256
  • TLS_ECDHE_ECDSA_WITH_AES_128_GCM_SHA256
  • TLS_ECDHE_ECDSA_WITH_AES_256_GCM_SHA384
  • TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256
  • TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256

The TLS version supported by each device platform is provided in the following table.

Platform/Device TLS Versions
Windows CE TLS 1.0/1.1
Android 4.2 TLS 1.0
Android 4.3 – 9.0 TLS 1.0/1.1/1.2
iOS 5 – 12 TLS 1.0/1.1/1.2
Windows Phone 8.0 TLS 1.0
Windows Phone 8.1 TLS 1.0/1.1/1.2
Windows 10 Mobile 1511 – 1709 TLS 1.0/1.1/1.2