Configuring Roles Within Groups
Use the Group Roles section to define or edit the group's roles. For details, see Editing
Groups.
Note: The SOTI XSight group roles reference the SOTI MobiControl user groups.
You need to create all the relevant user groups in SOTI MobiControl on the Security
tab with the required Global and MobiControl Group permissions.
The following roles are supported in each SOTI XSight group:
- Group Administrators - have full access to all incidents and settings at the group level
- Group Technicians - have full access to all incidents of the group but cannot delete incidents
- Group Reporters - can create incidents with attachments and notes but has no management capabilities (for example, cannot assign incidents or view SLA information)
A cross-group (or super-group) role called System Administrators grants the user full
access to all SOTI XSight features. For details, see Administrators.
| Parameter | Description |
|---|---|
| Group Administrators | Enter the name of the Administrators' group from the SOTI MobiControl instance that SOTI XSight is associated with |
| Group Technicians | Enter the name of the Technicians' group from the SOTI MobiControl instance that SOTI XSight is associated with |
| Group Reporters | Select an option: MobiControl LDAP or MobiControl User Group. Depending on the option you have selected, enter the name of an LDAP group or a Viewers' user group defined in the SOTI MobiControl instance that SOTI XSight is associated with |