Disabling Groups
About this task
You can disable an existing group. A disabled group cannot be used for creating new incidents.
Incidents already assigned to the disabled group continue to be associated with that
group. You can perform the following actions on a disabled group:
- Rename - see Renaming Groups
- Enable - see Enabling Groups
- Delete - see Deleting Groups
To disable a group:
Procedure
- Select Settings from the main menu.
-
Click the context menu to the right of the group name you want to disable, then
select Disable.
Note: You cannot disable the Default group.
- In the Disable Group message box that opens, select the check box and click Disable.