Uploading Files and Folders

About this task

You can upload files and folders to a remotely controlled device using File Manager. For page components, see About File Manager.
Note: You can upload folders only to devices with the Agent version 14.5.1 or above.
Note: Files are uploaded in their original form, while folders are downloaded as ZIP files.

Procedure

To upload files or folders:
  1. Access the File Manager (see Displaying the File Manager).The File Manager
  2. Locate and select the destination folder. For procedure, see Viewing Files and Folders.
  3. On the File Manager toolbar, select the Upload icon (red box) to open the Upload dialog box.
    The File Manager upload dialog
  4. Do one of the following:
    • Drag files and/or folders into the Upload File/Folder field.

    • Select the Browse File(s) or Browse Folder link in the Upload File/Folder field, then select file(s) or a folder to upload.

      Note: The Browse File(s) option enables selection of files only (no folders). Multiple files can be selected with Ctrl-click or Shift-click. The Browse Folder option enables selection of a single folder only.

Results

A success or failure message appears at the top of the page. You can see more details about the action's status in the Status Center dialog box. If you have attempted to upload a duplicate file, resolve the conflict by selecting Overwrite or Cancel. For details, see Viewing Action Statuses.