Updating SOTI Connect or the System Certificate

Before you begin

Ensure you have administrative access to the SOTI Connect environment and to the SOTI Cloud Link Broker VM.

About this task

Important: When updating SOTI Connect, changes to the root certificate also affect the token certificate. To prevent Lightweight Directory Access Protocol (LDAP) users from losing access, you must manually update the token certificate on the SOTI Cloud Link Broker.

Procedure

  1. In the SOTI Connect web console, navigate to Global Settings > Services > Cloud Link > Broker
  2. Download the new Token Signature certificate (see Step 2 in Setting up SOTI Cloud Link Broker).
  3. Move the certificate to C:\IOT\certs.
  4. Restart the SOTI Cloud Link Broker service.

Results

The token certificate is updated, and LDAP users retain access after the SOTI Connect update.

What to do next

  • Verify LDAP user access to ensure that authentication continues to work correctly.
  • Confirm that SOTI Connect services are operational after the certificate update.