Global Settings: General

Use the General pane to configure SOTI Connect settings and add URLs to other SOTI systems.

General Configuration Use this section to select the measurement system you want SOTI Connect to use for displaying values. This does not affect the device.

The Transaction Timeout range slider enables you to set the amount of time that SOTI Connect waits for a response before canceling an attempt to connect with a device. This helps if you perform a lot of device check-ins at once, resulting in time-outs, or if you have a remote device type with a slow response. For regular use, the default settings should be sufficient.

The maximum transaction timeout is 5 minutes. This value can be overridden in AppSettings.json and requires a restart of the Management Server. To override the max value in a failover setup, stop all Management Servers, change the value in AppSettings.json for each Management Server, and restart the Management Servers.

Database Configuration Use this section to view the name and network location of the SOTI Connect database. The read-only vales are created during the installation of SOTI Connect.
Device Registry Configuration Use this section to enable and configure settings for Device Registry.

You need the authentication details for the Device Registry, and a certificate file in .CER format.

Note: Certificates used to setup Device Registry are not tracked within SOTI Connect. Any certificates used for setting up Device Registry must be manually tracked for when they expire.
Device License Configuration Use this section to manage and configure alert thresholds and notifications for your device licenses.
Security Access Use this section to manage and configure client IDs and secrets.
Access Control Policy Use this section to configure the access policies for SOTI Connect local account users.