The Services Tab | Managing Windows Services

Before you begin

To manage services from the Services tab, users must have the following permissions:

  • General Permission: Configure device/device group.

  • Device Group Permission: Manage services.

About this task

Use the Services tab in SOTI MobiControl to monitor and manage Windows services on individual Windows Modern devices. This feature provides insight into service statuses and enables administrators to start, stop, and restart services. See Viewing Device Information for details on viewing device information.
Tip: To manage Windows services on a group of Windows Modern devices, see Managing Windows Services | Group Device Action.

Procedure

  1. In the SOTI MobiControl console, select a Windows Modern device to open its device information panel.
  2. Navigate to the Services tab.
    The Services Tab
  3. Select Sync Services to synchronize service data from the device.
    Synchronizing services in the SOTI MobiControl console.
    Important: Service data is not updated during each device check-in. Devices must sync at least once to display the latest service information. Syncing does not affect groups higher in the hierarchy.
    Services data appears in the following columns:
    • Name: User-friendly display name of the service.
    • Service Name: Official Windows service name.
      Note: SOTI MobiControl truncates some service names for readability. Make sure no third-party services have similar names to avoid unintended actions.
    • Status: Current status of the service on the device.
    Tip: Select the arrows next to a column name to sort the list, or use the search bar to find a specific service.
  4. Select (refresh) to manually update the synchronized service data.
  5. Select (more) next to a service to perform one of the following actions:
    • Restart: Restart the service.
    • Start: Start the service if it is not running.
    • End: Stop the service.
    Note: Available actions depend on the service's current status. Users cannot start disabled services from the SOTI MobiControl web console. Additionally, event logs are not generated for the restart action.