Managing Windows Services | Group Device Action

Before you begin

To manage Windows services at the group level, you must have the following permissions:
  • General Permission: Configure device/device group.

  • Device Group Permission: Manage services.

About this task

The Manage Windows Services group action enables bulk management of Windows services across all Windows Modern devices within a group.
Important: You must sync each group at least once to ensure service data is visible.
Tip: Always sync before performing service actions to confirm data accuracy. Verify that no third-party services have similar names to avoid unintended changes.
The Manage Windows Services window.

Procedure

  1. Select Manage Windows Services as your group device action. See Performing Group Device Actions for instructions.
    The Manage Windows Services window appears, displaying the following columns:
    • Name: The user-friendly display name of the service.

    • Service Name: The official Windows service name.

    • Available On: The number of devices that have this service. If more than one service instance runs on a single device, the count reflects the total instances.

  2. Select Sync Services to refresh the list and view the latest service data for devices in the group.
    Note: Syncing a group does not affect parent groups. If you sync a group without Windows devices, the Group Last Synced value for higher-level groups remains unchanged.
  3. To manage a service, select (more) next to it and choose one of the following actions for all devices in the group:
    Important: Users cannot start disabled services from SOTI MobiControl. Additionally, event logs are not generated for the restart action.
    • Restart: Restarts the service.

    • Start: Starts the service if it is not running.

    • End: Stops the service.