Locking an Android Device

Before you begin

You must enable the 'Lock' and 'Disable Passcode Lock' permissions. For more information, see Defining Permissions Based on a Device Group.

Locking an Android device in SOTI MobiControl can serve several purposes, especially in organizational or security-conscious settings:

Prevent Unauthorized Access: If a device is lost or stolen, locking it ensures sensitive data remains secure.
Enforce Compliance: Organizations can lock devices to ensure they are used only for approved purposes.
Remote Management: Administrators can lock devices remotely to restrict usage.
Data Protection: Locking a device can prevent accidental or intentional data breaches.

To lock an Android device:

From the SOTI MobiControl main menu, select Devices. SOTI MobiControl displays a list of devices.
Select an Android device from the list. A panel containing the device's details displays.
In the top-right of the panel, select More, then choose Lock from the Device Actions panel.

Note: Use the search bar or scroll down to find Lock in the Device Actions panel.
In the Lock dialog box, enter the following:
- Text Message: Enter a message for the lock screen. This field has a limit of 1000 characters.
- Phone Number: Enter a phone number for the lock screen. The lock screen displays the entered phone number for the device user.
- Passcode: This field is not enabled for Android devices.
Select Lock.

Important: Sending a lock action with a custom message and phone number will not take effect until the device is unlocked on Android OS 11 and earlier.

A lock action is sent to the device.

To lock multiple Android devices:

From the main menu, select Devices.
In the Groups column on the left, right-click the appropriate group.
Select Execute Action > Lock.

Note: This action is implemented only on the devices present in the group.
In the Lock window, enter the following:
- Text Message: Enter a message for the lock screen. This field has a limit of 1000 characters.
- Phone Number: Enter a phone number for the lock screen. The lock screen displays the entered phone number for the device user.
- Passcode: This field is not enabled for Android devices.
Select OK.

Note: Sending a lock action with a custom message and phone number will not take effect until the device is unlocked on Android OS 11 and earlier.

A lock action is sent to the devices.