Locking an Android Device

Before you begin

You must enable permissions to configure the locking feature.
  1. From the SOTI MobiControl main menu, navigate to Users and Permissions and select the Users tab.
  2. Select the user and choose Device Group Permissions.
  3. In the Device Groups column, select the checkbox .
  4. In the Permissions column on the right, select the Lock and Disable Passcode Lock checkboxes.
  5. Select Save.

About this task

Locking an Android device enables SOTI MobiControl to restrict device users from tampering with any information.

Procedure

  1. From the SOTI MobiControl main menu, select Devices. SOTI MobiControl displays a list of devices.
  2. From the list of devices, select an Android device. SOTI MobiControl displays a panel that contains the device details.
  3. In the top-right of the panel, select More.
  4. In the Device Actions panel, select Lock.
    Note: Use the search bar or scroll down to find Lock in the Device Actions panel.
  5. In the Lock dialog box, enter the following:
    Locking an Android device
    • Text Message: Enter a message for the lock screen. If you do not type any text, SOTI MobiControl uses a default message. This field has a limit of 1000 characters.
    • Phone Number:
  6. Select Lock.

Results

SOTI MobiControl sends the lock action to the device. The device restarts and the user must log in. Use the 6-digit passcode to unlock the system. You have up to five attempts to enter the correct passcode. If the number of attempts exceed five, contact the administrator.

Locking Multiple Android Devices

Procedure

  1. From the SOTI MobiControl main menu, select Devices.
  2. In the Groups column on the left, right-click the appropriate group.
  3. Select Execute Action > Lock.
    Locking multiple Android devices
    Note: This action is implemented only on the devices present in the group.
  4. In the Lock window, enter the following:
    • Text Message: Enter a message for the lock screen. If you do not type any text, SOTI MobiControl uses a default message. This field has a limit of 1000 characters.
    • Phone Number:
  5. Select OK.

Results

SOTI MobiControl sends the lock action to the device. The devices restart and the users must login using the 6-digit passcode to unlock the system. You have up to five attempts to enter the correct passcode. If the number of attempts exceed five, users need to contact the administrator.