Uninstalling the Device Agent From a Windows Modern Device

About this task

This section describes how to remove the SOTI MobiControl Device Agent from your Windows Modern device:

Procedure

  1. Navigate to Settings > Accounts > Access work or school.
  2. Select Add or remove a provisioning package then choose the package associated with SOTI MobiControl.
  3. Select Remove to unenroll the device from management.
  4. Uninstall the SOTI MobiControl Device Agent:
    1. Open the control panel on the device.
    2. Go to Programs > Uninstall a program. Locate SOTI MobiControl in the list of installed programs.
    3. Select Uninstall to remove the SOTI MobiControl Device Agent.
  5. Remove the SOTI folder:
    1. Navigate to the following directories: C:\Program\data; C:\Program Files (x86). If not found there, check in C:\Program Files.
    2. Remove the SOTI folder from the appropriate location.
  6. Delete from SOTI web console:
    1. Access the SOTI web console.
    2. Select the device and choose Device action > Delete.