Device Logs
SOTI MobiControl captures a significant amount of data regarding your devices' activities. The Device Information: Logs section gathers and consolidates that information, displaying it in a central location for a quick overview of your device's health and status.
Device logs are available in the Device Information panel. They include logs regarding device and system events for that device within the past 24 hours. More comprehensive log information on all devices or the system is available in the system logs.
Logs are categorized as one of three severity levels: Information, Warning, and Error. Each log contains a brief description of the event, as well as a timestamp and who generated the event. You can filter the logs based on severity level or the source of the log.
You can download log files to your computer. Some log types are specific to certain device types. Depending on the selected device, some options may not be available.
| Type | Description |
|---|---|
| Device Agent Activity | Retrieves information on device agent activity.
Supported on all devices enrolled with a device agent. |
| Device Security | Retrieves security logs from devices the last request and reboot.
Supported on Android Enterprise Work Managed devices only. |
| Device Pre-Reboot | Retrieves security logs from devices from before the device's last reboot.
Supported on Android Enterprise Work Managed devices only. |
| Android Debug | Retrieves bug reports (device logs, stack traces and other diagnostic information).
Note: Requires device user permission. See Checking Android Debug Logs for instructions.
Supported on Android Enterprise Work Managed devices only. |