SOTI Hub

The SOTI Hub profile configuration enables you to make your enterprise content accessible to device users via the SOTI Hub app and to manage how device users use the app.

Note:
  • It is possible to assign multiple SOTI Hub profile configurations to the same device. If there is a conflict between the settings of different configurations, the most restrictive settings apply. For example, if an Inactivity Timeout is set on one configuration but not the other, the inactivity timeout applies for the device.
  • Every time a SOTI Hub configuration is reassigned to devices, device users are logged out while the SOTI Hub app applies the changes.

General

Description Enter the name of the SOTI Hub configuration. This name will be used as the description for the configuration.
Note: This field cannot contain any of the following characters: ' , " , `

Application Settings

Allow user to save password Allow the device user to save a password for the login screen.

If you have set a Prefill Username (but not the Prefill Password - see Content Repository Settings below), the application will also remember the username.

Note: This option controls both log in behavior for the SOTI Hub app and the enterprise repositories.
Content Refresh Interval Specify how frequently (in minutes) the SOTI Hub app contacts the content repository server and synchronizes any changes to the content on the SOTI Hub app.
Inactivity Timeout Specify how long (in minutes) the app can be inactive (i.e. the screen is off, or the user has not interacted with the app etc.) before the device user is logged out of the SOTI Hub app.

Enter 0 to disable the inactivity timeout.
Cancel Transfers on Inactivity Timeout Cancel any file transfers that are in progress when the Inactivity Timeout period expires. This option is selected by default. If it is not set, the Inactivity Timeout period begins only after all file transfers are completed.

This option is not available when the Inactivity Timeout is set to 0.
Enable Login Select to force the app to display a login page for LDAP credentials.

This option requires an active link to an Enterprise Resource Gateway.
Enterprise Resource Gateway Select an Enterprise Resource Gateway from the dropdown. If there are no connections available, see Routing Traffic Through a Proxy Server for instructions on setting one up. You can skip the application request routing and URL rewrite step if you are only using ERG for logging in.

Content Repository Settings

The content repository stores any files that you want your device users to access through the SOTI Hub app. The content repository must be hosted on an NTFS file server that is accessible via an IIS WebDAV server, a SharePoint 2013 (On-Premises) server, a SharePoint Online server, a OneDrive for Business server, or a OneDrive server. See About SOTI Hub Content Repositories for more information.

Note: Configuration options differ depending on the repository type that you select.
Repository Type Choose the type of server that your content repository is hosted on.

Choose between WebDAV, SharePoint 2013, SharePoint Online, OneDrive for Business, or OneDrive.

Repository URL Enter the URL of the site for your repository. The SOTI Hub app uses this URL to access the content repository server. The port may be specified as part of the URL.

If you plan to route traffic through the Enterprise Resource Gateway, specify the internal URL used to access the content repository server.
Path Enter a path to a subfolder of the content repository if you do not want your device users to have access to the entire repository. Only one folder path can be specified. If the field is left blank, all folders under the Repository URL are selected.
Filter Restrict which file types your device users can access based on file extension. Device users will only see those files types specified by the filter. All other files are invisible to the device user.

Enter file filters with the following format: *.extension

You can separate different extension types with commas. For example: *.doc, *.pdf, *.txt
Alias Specify a root folder for the content repository within the SOTI Hub app to separate (or merge) content from multiple content repositories. (This is only valid on enterprise repositories and not for cloud repositories). Content from the repository appears under a named Alias folder, under the corresponding content repositories listed within the "My Library" section of the SOTI Hub app.

If you do not specify an Alias folder, enterprise content appears directly under the "My Library" section of the SOTI Hub app. You may only use one Alias per repository.

If you use the same Alias on enterprise different repositories, content from both those enterprise repositories appears under one root folder on the device user's SOTI Hub app.
Domain Specify the domain that is prefixed to the username when exchanging login credentials with the content repository server.

The following macro is supported:

%ENROLLEDUSER_DOMAIN%

Note: To use macros, your devices must have been enrolled using this domain.

This option is not available when a cloud repository is the selected Repository Type.
Prefill Username Specify the username that is used to authenticate the SOTI Hub user to the content repository server. This value appears in the username field of the content repository's login page and will be uneditable. If a username is not specified, the user will be prompted for login credentials.

The following macros are supported:

  • %ENROLLEDUSER_UPN%
  • %ENROLLEDUSER_EMAIL%
  • %ENROLLEDUSER_USERNAME%
Note: To use macros, your devices must have been enrolled using this information.

If no username or username macro is provided, the device user must provide their own username that matches the Domain.

This option is not available when a cloud repository is the selected Repository Type.
Prefill Password Specify a password that authenticates the SOTI Hub user to the content repository server. If a password is specified in this field, the user is automatically logged in to the corresponding repository. If no password is specified, the user must enter a password that matches the Prefill Username.

This option is available only when Prefill Username is selected. If you prefill a password, device users are automatically logged in once they open the application on their device.

This option is not available when a cloud repository is selected as the Repository Type.
Use Enterprise Resource Gateway Force all devices to communicate with an Enterprise Resource Gateway (ERG) to access the content repository. See Routing Your Traffic Through a Proxy Server for more information on how ERG interacts with SOTI Hub.

This option is not available when a cloud repository is the selected Repository Type.
Enterprise Resource Gateway Select the SOTI MobiControl Enterprise Resource Gateway that your devices use to access the content repository.
Note: Only ERGs that have the Enable filtering network traffic to Enterprise content option selected appear in this drop-down list. To select this ERG option, on the All Platforms tab click on the Servers tab and right-click on the ERG you want devices to use. On the popup menu click Properties to open the ERG Properties dialog box. Select Enterprise Content from the Filter drop-down list and select the Enable filtering of network traffic to Enterprise content option.
Transfer Content Over Cellular Allow device users to transfer content while connected to a cellular network. If it is unchecked, device users can only transfer content on WiFi networks.
Transfer Content While Roaming Allow device users to transfer content while roaming.
Note: This option is available only on the Android Plus platform.

Mandatory File Fetch Settings

This section allows you to mark certain folders and files in the content repository as mandatory downloads for the SOTI Hub app. See Using Mandatory Files for more information.

Note: The mandatory folders and files downloaded to the device will be automatically deleted if any of the Repository URL, Repository Type, Path, Filter, Alias, Domain, Prefill Username (or Prefill Password), or Enterprise Resource Gateway settings are changed in the SOTI Hub profile configuration.
Enable File Fetch When enabled, the SOTI Hub app automatically downloads any folders and files specified in the Folders and Files List.
Fetch Interval Specify, in minutes, how often you want the SOTI Hub app to check the content repository for changes to the folders and files in the Folders and Files List. The interval cannot be more frequent than every 15 minutes.

In cases where a device has access to multiple content repositories with differing fetch intervals, the most frequent schedule applies.
Folders and Files List Click the Configure button to open the Configure Folder and File Fetch List dialog box in which you can specify the list of files and folders you want to be automatically downloaded by the SOTI Hub app.

DLP Settings

When you enable Data Leakage Prevention (DLP) Settings, you can control how your device users interact with the files in your content repository, therefore limiting the potential exposure of your company data. Supported file types are automatically opened in the SOTI Hub editor and you can choose whether your device users can share content with other applications or print files from the repository.

Enable DLP Settings When enabled, file types that are supported by the SOTI Hub app are opened in the SOTI Hub editor. Unsupported file types cannot be opened by the device user unless those file types are added to the Exclude File Formats field below.
Enable File Edit When enabled, device users can 'check out' files to make edits and then 'check in' those edits to the repository.

This option is only available on the following repositories:

  • SharePoint 2013
  • SharePoint Online
Enable Copy When enabled, device users can copy and paste content while editing a document in SOTI Hub.

Enable Copy is only available if Enable DLP and Enable File Edit are also enabled.

This option is only available on the following repositories:

  • SharePoint 2013
  • SharePoint Online
Enable File Share When enabled, device users can share SOTI Hub files with other applications.
Enable File Print When enabled, device users can print SOTI Hub files directly from the SOTI Hub editor.
Exclude File Formats When enabled, your chosen file types are opened in a third-party app and not in the SOTI Hub editor. If you have any unsupported file types in your content repository, use this option to allow your users to open them in the third-party app. Otherwise, your users are blocked from opening the unsupported file.

Separate multiple file types using a comma.

Supported File Types

The following file types are automatically opened using the SOTI Hub editor when DLP settings are enabled. Device users are blocked from opening any unsupported file types unless those file types are added to the Exclude File Formats field. Excluded files are opened through an appropriate third-party app.

  • .txt
  • .rtf
  • .doc*
  • .docx*
  • .pdf*
  • .ppt*
  • .pptx*
  • .xls*
  • .xlsx*
  • .csv
  • .jpg
  • .jpeg
  • .bmp
  • .gif
  • .png
  • .pps
  • .ppsx
  • .htm
  • .html

These iOS specific file types are also supported on iOS devices.

  • .pages
  • .numbers
  • .key

Files types marked with asterisks (*) can also be edited within the SOTI Hub Editor. You can highlight, annotate and add comments to .pdf files.