System Requirements

The recommended system requirements for SOTI XSight are as follows:


  • Processor: Dual Core, 2 GHz or faster
  • Memory (RAM): 4 GB or more
  • Monitor resolution: 1366 × 768 pixels or higher
  • Disk space: 200 MB
    Note: The disk space listed here is the minimum required to install SOTI XSight. In a production environment your system will probably need many times this amount of available disk space to accommodate generated log files and uploaded incident attachments.

Operating System (64-bit only)

  • Microsoft Windows Server 2016
  • Microsoft Windows Server 2019
Note: SOTI XSight requires the following Windows features to be enabled before installation:
  • On Windows Server you must enable the Media Foundation option in the Add Roles and Features wizard
  • On Windows workstations you must enable the Media Features option in the Windows Features dialog box


  • Google Chrome
  • Mozilla Firefox


  • .NET 4.6 framework installed with all critical updates


Microsoft SQL Server 2016, 2017, or 2019 is required to host the SOTI XSight database. You can configure SOTI XSight to use either the same server instance as SOTI MobiControl or a different server instance.

Database Permissions

When installing SOTI XSight, you must be either a SysAdmin or a DbCreator with additional ALTER ANY LOGIN permissions. When upgrading SOTI XSight, you must also have ALTER DATABASE permissions.

When performing regular operations for SOTI XSight Main and Archive databases, the user must have the following permissions:

  • Db_datareader
  • Db_datawriter
  • Permission for execution of all procedures

SOTI XSight Agent service requires:

  • .NetCore 3.1
  • Port 5493


Powershell environment (version 5.1 or higher) is required with the following modules installed:

  • NuGet provider version or higher
  • SqlServer module with version 21.1.18256 or higher
  • Permission to execute all procedures

The NuGet provider and SqlServer module must be available for all users on the server.

Service User Account

The Service User Account refers to credentials of a Local MobiControl User Account that SOTI XSight’s background services use to query MobiControl. The following MobiControl permissions are required for the Service User Account:

  • General Permissions
  • Web Console Access – required to query MobiControl REST API
  • Configure Devices/Device Groups (only required for MobiControl 15.5+) – required to query devices and device group information for Operational Intelligence dashboards
  • Lookup Users and Group Membership and Lookup Directory Users and Group Membership ( only required if LDAP connections are configured in MobiControl) – required to look up incident reporters and email recipients, and for assigning reporters for incidents submitted via email
  • Device Group Permissions
  • View Groups (required for all Device Groups) – required to query devices and device group information for Operational Intelligence dashboards

SOTI MobiControl

SOTI XSight requires integration with SOTI MobiControl version 14 or higher. SOTI MobiControl must be operational during installation. The installer uses a connection to the SOTI MobiControl database to automatically configure the integration with SOTI MobiControl.