SOTI Assist Help

Setting Up SOTI Assist

System Requirements

Installing SOTI Assist

Activating SOTI Assist

Upgrading SOTI Assist

Updating the SOTI Assist Server URL

Finding Your Way Around SOTI Assist

Opening the SOTI MobiControl Console From SOTI Assist

Administrator's Guide

Associating Additional SOTI MobiControl Instances

Changing SOTI Assist Settings

Configuring Microsoft Exchange Server

Managing Groups

Using the SOTI Assist Administration Utility

Checking your SOTI Assist System Health

Securing Load Balanced Servers

Generating New RSA Keys

Help Desk Technician's Guide

Finding Incidents

Creating an Incident

Adding or Editing Incident Details

Remotely Controlling Devices

Using Device Information Snapshots

Exporting Incidents to a CSV File

Deleting an Incident

General User's Guide

Creating an Incident Via Email

Using the Self Service Portal

Using the SOTI Assist API

SOTI Assist Reference

SOTI Assist Setup Wizard

SOTI Assist Administration Utility