SOTI MobiControl Licensing

SOTI MobiControl licenses enables customers to activate a defined number of server instances, device licenses, and Stella licenses for device enrollment and user management. Customers receive a registration code that includes the allocated server, device, and Stella licenses based on organizational requirements The registration code updates whenever the licenses change.
Important: To obtain a registration code and make future changes to your licenses, contact your SOTI account manager.
Note: If you are upgrading from a SOTI MobiControl version earlier than 11.0, your registration code may be obsolete. To get a new valid registration code, email SOTI Support and supply them with the following details:
  • Old registration code
  • Company name
  • The person who owns the SOTI MobiControl installation license

Server & Device Licenses

Server licenses decide how many servers you can install a new instance of SOTI MobiControl on. Each time you install SOTI MobiControl on a new server, it consumes a license. Once you remove SOTI MobiControl from a server, you can use its license for another server. You can also buy more server licenses as required.

There are two types of device licenses: Cloud and Subscription. Cloud licenses are for cloud SOTI MobiControl instances while Subscription licenses are for on-premise SOTI MobiControl instances. When you enroll a device, it consumes a device license. However, device licenses are reusable. When you unenroll or delete a device, you regain its license to use with another device. You can also buy more device licenses as required.

Note: If you make modifications to your licenses, SOTI MobiControl cloud instances often check SOTI Services for changes to your registration code every twenty four hours. On-premise and trial SOTI MobiControl instances check SOTI Services every twenty nine days. Selecting Check for Updates verifies when the license was last verified with SOTI Services. You may also trigger an update check by manually updating the registration code. See Managing Licenses for instructions.

Stella Licenses

Stella licenses enable users to query and chat with Stella, SOTI MobiControl's integrated AI chatbot. Stella uses natural language prompts to perform tasks in SOTI MobiControl's web console and query device information. See Using Stella for more information on installing and managing Stella.

Service Options

Customers may choose from three service tiers, each providing distinct benefits and features, including enhanced SOTI MobiControl functionality and expanded support services. For more information on each tier, see SOTI Customer Support Levels and SOTI Premium and Enterprise Services

Managing Licenses

For more information on how to manage your license such as activation, viewing license information on the SOTI MobiControl web console, and manually updating your licenses. See: