Remote Controlling macOS Devices

Before you begin

Ensure that the macOS device is enrolled in SOTI MobiControl and is updated with the latest macOS agent.

Assign the Remote Control for macOS profile to the macOS device you want to remote control.

About this task

Use the following procedure to remote control a macOS device.

Procedure

  1. Go to Menu → Devices.
  2. From the listed devices, select the device you want to remote control.
  3. In the Device Info window, select the Remote Control button.
  4. In the Remote Control window, select any of the following options:
    • Web-based
    • Downloadable Plugin (Legacy)
  5. Select OK.
  6. On the macOS device, the user must grant permission for SOTI MobiControl to perform screen recording. To grant the access, navigate to System Setting → Screen Recording.
  7. Turn on the toggle for MobiControl Agent.

Results

You can now remote control the macOS device.