Configuring Remote Control For macOS Devices

About this task

SOTI MobiControl comes with a predefined profile named Remote Control for macOS that enables you to remote control a macOS device. This profile is assigned by default to devices in the My Company device group or any group under it.

In case the profile is not present, and you want to configure the profile, use this procedure to configure remote control for a macOS device.

Procedure

  1. To view the Remote Control for macOS, go to Menu > Profile and select Remote Control for macOS.
  2. To add or edit the profile, go to the Remote Control for macOS window, and select the Configurations tab.
  3. Select Edit.
  4. In the Edit Profile window, select the Configurations tab.
  5. Select Security & Privacy.
  6. In Privacy > Manage Privacy Preference, select Add.
  7. In the Add Privacy Preference section, enter the following values for Accessibility:
    Note: Remote Control for macOS requires two accessibility privacy services.
    • Privacy Service: Accessibility
    • Application Access: Allow Admin
    • Identifier type: Path
    • Identifier: /Library/PrivilegedHelperTools/net.soti.mobicontrol.sotiCapture
    • Code Signature: anchor apple generic and identifier "net.soti.mobicontrol" and (certificate leaf[field.1.2.840.113635.100.6.1.9] /* exists */ or certificate 1[field.1.2.840.113635.100.6.2.6] /* exists */ and certificate leaf[field.1.2.840.113635.100.6.1.13] /* exists */ and certificate leaf[subject.OU] = C2L25U7KQV)
  8. In the Add Privacy Preference section, enter the following values for Accessibility:
    • Privacy Service: Accessibility
    • Application Access: Allow Admin
    • Identifier type: Path
    • Identifier: /Library/PrivilegedHelperTools/net.soti.mobicontrol.macOSHelper
    • Code Signature: anchor apple generic and identifier "net.soti.mobicontrol.macOSHelper" and (certificate leaf[field.1.2.840.113635.100.6.1.9] /* exists */ or certificate 1[field.1.2.840.113635.100.6.2.6] /* exists */ and certificate leaf[field.1.2.840.113635.100.6.1.13] /* exists */ and certificate leaf[subject.OU] = C2L25U7KQV)
  9. In the Add Privacy Preference section, enter the following values for Screen Capture:
    For Screen Capture as the Privacy Service, enter the following values:
    • Privacy Service: Screen Capture
    • Application Access: Allow standard user to configure the permissions
    • Identifier type: Bundle ID
    • Identifier: net.soti.mobicontrol.macOS
    • Code Signature: identifier "net.soti.mobicontrol.macOS" and anchor apple generic and certificate 1[field.1.2.840.113635.100.6.2.6] /* exists */ and certificate leaf[field.1.2.840.113635.100.6.1.13] /* exists */ and certificate leaf[subject.OU] = C2L25U7KQV
  10. Select OK.
  11. Select Save.
  12. Go to the General tab.
  13. Enter a Profile Name and Description for the profile.
  14. Select Save and Assign.

Results

You have configured remote control for a macOS device.