Viewing System Logs

Before you begin

See Setting Log Levels to understand the different levels of information that your log files can report.

About this task

To review and download the SOTI MobiControl system logs:

Procedure

  1. Select Diagnostics in the top-right dropdown menu of the SOTI MobiControl console.
    Select system diagnostics
  2. In the Diagnostics panel, select the type of log to view:
    • Management Server Log
    • Deployment Server Log
    Note: Deployment Server and Deployment Server Extension logs are now combined in the DeploymentServer.log
    Once you select the type of log, you can scroll through the log and view the contents.
  3. Select Download to retrieve the contents of the selected log.
    Note: The selected log file downloads to the default download location of your browser.
  4. Select Done when finished.

Example

The following video illustrates the viewing and downloading of system logs.