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Setting Up SOTI MobiControl
This section provides instructions for installing, activating, and upgrading SOTI MobiControl instances.
Other Features
Using LifeGuard OTA to Upgrade Firmware on Zebra Devices

Welcome to SOTI MobiControl 2024.1 Help
SOTI MobiControl is an enterprise mobile management solution dedicated to helping you manage your enterprise devices. Use SOTI MobiControl Help to learn about all the features available through SOTI MobiControl.
What's New in SOTI MobiControl Help
Setting Up SOTI MobiControl
This section provides instructions for installing, activating, and upgrading SOTI MobiControl instances.
System Health
View vital system stats in a variety of interactive, up-to-date charts and tables.
SOTI MobiControl Administration
This section provides information about how to perform various administrative tasks related to SOTI MobiControl. These tasks include monitoring your SOTI MobiControl system, changing deployment settings, integrating SOTI MobiControl with third-party applications, and performing various modifications that extend SOTI MobiControl beyond its standard configuration.
Packages
This section provides information about how to use SOTI MobiControl and Package Studio to create data packages for devices.
Using Script Commands
Send scripts and execute commands on your devices with SOTI MobiControl. Script commands are supported on the following platforms:
Using SOTI MobiControl Stage
This section provides information about how to use SOTI MobiControl Stage to quickly and easily enroll devices.
SOTI Cloud Link
Glossary
Notices

Using LifeGuard OTA to Upgrade Firmware on Zebra Devices

The minimum requirements for a device to use Zebra LifeGuard OTA are as follows:

It is a Zebra device.
The user enrolls it as Android Enterprise.
It meets Zebra's FOTA OS and firmware requirements.
It enabled Zebra Data Services (ZDS) (enabled by default).

To upgrade the firmware on Zebra devices using LifeGuard OTA:

Register a Zebra LifeGuard OTA account for your SOTI MobiControl instance. See Registering a Zebra LifeGuard OTA account for details.
Enroll Zebra Devices for LifeGuard OTA Firmware Upgrades
Upgrade Firmware on Zebra Devices with LifeGuard OTA
Tip: See Cancelling Scheduled Upgrades for details on canceling a scheduled upgrade.

Troubleshooting: If you receive any error messages, see the Zebra OTA API Troubleshooting Guide for help with specific error codes. This provides a list of OTA API response codes with descriptions and suggested solutions.