App Store License Account Ownership

It can be advantageous to have a single App Store License account running multiple MDM instances, SOTI MobiControl or otherwise. Apple developed the concept of Ownership to limit the confusion due to multiple instances consuming App Store licenses from one account. App Store License accounts and their licenses cannot be modified or distributed unless they are "owned" or "claimed" by an MDM instance.

You can view your instance's ownership status and reclaim ownership directly within the SOTI MobiControl console. If your ownership status is set to Not Owned, instead of Valid, you must reclaim ownership before you can assign or revoke App Store licenses to iOS devices managed by that instance of SOTI MobiControl.

If you are using a single App Store License account across multiple MDM instances, make sure there is clear communication between the people managing App Store licenses.

The Deployment server creates a log event whenever ownership is lost or recovered.