Enroll Zebra Devices for LifeGuard OTA Firmware Upgrades

Before you begin

Register a Zebra LifeGuard OTA account for your SOTI MobiControl instance. For procedure, see Register Zebra LifeGuard OTA Account.

Minimum requirements for a device to use Zebra LifeGuard OTA are as follows:

  • The device is a Zebra device
  • The device is enrolled as AE
  • The device meets the OS requirements:
    • Android 10: C21 and TC26
    • Android O and P: TC52, TC72, and PS20
    • Android O: TC57, TC77, TC20, TC25, TC83, VC83, MC93, EC30, ET51, ET56, CC600, CC6000, and L10A
    • Android N with LG Update 19 and above, as well as O: TC51, TC56, TC70x, TC75x, VC80x, and MC33
  • Zebra Data Services (ZDS) are enabled on device (ZDS are enabled by default)
  • The device meets the minimum requirements for FOTA

About this task

To enroll Zebra devices for LifeGuard OTA firmware upgrades:


  1. Create a profile for your Zebra devices or select an existing profile for editing. Select the Managed Google Play configuration, and turn on the Application Feedback toggle to receive the enrollment status updates. For procedure, see Editing a Profile.
  2. Define an app policy where you mark as mandatory Zebra Enrollment Manager and Zebra Common Transport Layer. For procedure, see Creating App Policies.
  3. For Zebra Enrollment Manager, open Advanced Configurations and tab to Managed App Config. Enable Managed App Config and select Claim Device from Action.


The devices are enrolled. You can see the enrollment stats on the Zebra LifeGuard OTA page (see Zebra LifeGuard OTA). You can now perform OTA firmware upgrades on the enrolled devices (see Upgrade Firmware on Zebra Devices with LifeGuard OTA).
Note: To unenroll a device from Zebra LifeGuard OTA, you need to either unenroll or delete that device from SOTI MobiControl.