Revoking VPP Licenses on Other MDM Instances

Before you begin

You must have ownership of the VPP account to perform this action.

About this task

To revoke VPP licenses consumed by other MDM instances:

Procedure

  1. On the All Platforms tab, go to the Servers tab.
  2. Under Global Settings, click the wrench icon beside Apple Volume Purchase Program to open the Manage Apple Volume Purchase Program dialog box.
  3. Select a VPP account and click Clean Up.

Results

SOTI MobiControl may occasionally assign VPP licenses to Apple ID endpoints that are unmanaged and created by different MDM instances. A clean-up request retires these unmanaged endpoints and re-assigns the licenses to a managed endpoint. This may cause SOTI MobiControl to require the user to accept Apple's Terms of Use again.