Device Actions
The Device Actions menu contains a list of actions that can be performed on the selected device.
Although many actions are common to all device types, other actions are specific to a particular device type. For example, the Set Brightness action would appear on the menu only if the device is a light.
The following table lists the device actions that are common to all device types.
| Check In | Synchronizes the running state of the device with its physical state.
For a description of the difference between a device's running state in SOTI Connect and its physical state, see the glossary entry for running state. |
| Create SOTI Assist Ticket | Opens the Create SOTI Assist Ticket dialog box in which you can create a SOTI Assist incident for the device.
Note: The URL for a SOTI Assist instance must be entered under the SOTI One Configuration section of the Global Settings view.
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| Delete | Deletes the device from SOTI Connect.
Deleted devices are moved from the Devices view to the Rejected Devices tab in the New Devices pane of the Alerts view. |
| Remove From Group | Removes the device from its current device group.
After it has been removed from the group, the device can still be found by selecting View All Devices. |
| Rename | Opens the Update Name dialog box in which you can enter a new name for the device. |
| Set Device Model | Opens the Set Device Model dialog box in which you can enter new model information for the device. |
| Set Flag | Enables you to set a flag that indicates the status of the device. |
| View Reports | Enables you to view reports for the selected device in the Reports view. |