MobiControl Tutorial

The following sequence of steps will guide you through the basic features of MobiControl. MobiControl has several other features and capabilities that are not discussed in this tutorial. We recommend reading through the entire manual. The first two steps of this tutorial show you how to get your devices configured within MobiControl. Then, the remaining steps show you how to use MobiControl to perform various management operations.

1. Create device groups.

   Device groups allow administrators to organize groups of devices based on their location or function. For example, a particular installation may have devices that are used by sales staff and other devices that are used by warehouse staff. The administrator might create a group called "Sales Devices" to hold the sales devices, and a group called "Warehouse Devices" to hold the warehouse devices. By organizing devices into groups, administrators can quickly locate the device(s) in which they are interested. Please see the Device Groups page for detailed information.

2. Add devices.

   Before you can use MobiControl to manage your mobile devices, your devices need to be added to MobiControl and configured. To do this you need to create an add device rule. An add devices rule specifies the device group to which the devices are to be added. It also contains other parameters such as how often the device is to check for updates. Please see the Add Devices page for detailed information.

3. Deploy packages to devices.

   First, you need to create a deployment rule. A deployment rule specifies the packages that are to be deployed and the devices they are to be deployed to. Please see the Deploying Packages to Devices page for detailed information.

4. Use the MobiControl Help Desk.

   MobiControl includes a complete suite of help desk and remote control tools so you can provide real-time help and support to your mobile field force. The Help Desk suite of tools includes real-time remote control, remote explore tool, remote registry editor, remote task manager, remote scripting, remote DOS, remote screen and video capture,and remote printing. Please see the Help Desk page for detailed information.

5. Generate reports.

   MobiControl includes a set of preconfigured reports that provide administrators with detailed information about the operation of the system. Some of the reports included with the system are the rule execution report, device activity report and package report. Please see the Generate Reports page for detailed information.