Upgrading your Zebra device’s firmware ensures your devices are up-to-date with the
latest security and performance enhancements. Use the Upgrade firmware action on devices
enrolled in LifeGuard OTA to schedule and automate your device upgrades.
Procedure
On the console, find the required device or device group and select
Upgrade Firmware from the Device
Actions menu. The Upgrade Firmware dialog
box appears.
The dialog box lists the selected devices grouped by their device model
and current firmware version.
Details
From the Target Firmware drop-down list, select the
required firmware version for each of the device groups.
Tip: For devices running Android 13 or
earlier, select Latest Any to deploy the latest
available firmware to your target devices.
Network and Power
Decide on the Network Type for the upgrade:
Wi-Fi Only: To perform the upgrade only over Wi-Fi.
Wi-Fi or Cellular Data: To perform the upgrade over both Wi-Fi and
cellular data based on availability.
Select the required battery level for the upgrade from the Minimum
Battery Level(%) For Installation drop-down menu.
Important: Upgrades might fail if the minimum
battery level is below 30%.
Enable the Install Only While
Charging toggle to ensure upgrades occur only when the device is
plugged in and charging.
Schedule
Choose from one of the following Schedule Upgrade
options:
Select Now to perform the upgrade immediately.
Select Later to schedule the upgrade for a later time. For this
option, set the following parameters:
Download Start Date: Choose the date to start downloading the firmware upgrade to the
selected devices.
From: Choose the starting time for the window during which the upgrade file downloads
on the device.
To: Choose the ending time for the window during which the upgrade file downloads on
the device.
Installation Start Date: Choose the date to start installing the
firmware upgrade on selected devices
From: Choose the starting time for the window during which the downloaded upgrade file
installs on the device.
To: Choose the ending time for the window during which the downloaded upgrade file
installs on the device.
Note: If a device has already downloaded the desired firmware but is
offline during the scheduled installation window, it will continue
attempting the upgrade during that window for up to 28 days. For example, if
the device comes online during the window on day 14, the firmware
installs.
Enable Allow the user to delay installation and specify
a duration for which users can delay their scheduled upgrade.
Important: Postponing installation is not
possible when toggling on the Install Only While Charging option.
Enter a custom message for the device user in the
Custom message during deployment field. This message
appears during the upgrade.
Select Upgrade Firmware to start the firmware
upgrade.
Results
The targeted device(s) undergo a firmware upgrade.
Note: Watch the upgrade status in the device's Device Information
panel, under the Firmware Upgrades section of the Device Details tab. A success
message appears if the firmware upgrade on the selected devices completes as
requested. If any selected devices fail to upgrade, a warning message appears at the
bottom of the dialog box. You can expand the message to see the failure
details.
