Viewing Device Information
View device information that SOTI MobiControl tracks in its device information panels. Including device status information (battery level, connectivity), applied policies and configurations, installed applications, device location, and more.
Tip: Select the Refresh icon in the
Device Information panel to make sure that you see the latest
device information. A notification to refresh the Devices list also
appears if there is a change to a device.
Select a device's name in the Devices view to open its Device Information panel. SOTI MobiControl categorizes device information in the following tabs.
| Tab Name | Contents |
|---|---|
| Device Details | This tab lists device properties and their values. Available device properties on the Device Details tab differ depending on device type. Use the Search bar at the top to filter the available properties. |
| Compliance | Includes a list of compliance policies and potential actions assigned to the selected device. |
| Configurations | Includes a list of profiles, assigned rules, and advanced configurations applied to the selected device. |
| Applications | Includes a list of applications installed on the selected device. |
| Location | Includes a map (powered by Bing Maps) to locate your device, create geofences, and review location history. |
| Scripts | Lists the scripts' results installed on the device with Capture Script Status and Output enabled. To learn more about the Capture Script Status and Output option, see View the Status of Sent Windows Modern Scripts for Windows Modern devices and View the Status of Sent macOS Scripts for macOS devices. |
| Security | Includes a list of digital certificates of the selected device. There is also a Quarantine section for Android Plus devices where you can review files quarantined by the Antivirus Protection profile configuration. |
| Collected Data | Includes the information gathered by data collection policies applied to the selected device. |
| Logs | Includes logs on device activity. |
| Content | Includes a list of files downloaded on the device according to the Content Library policy. This is available on Android Plus and Apple devices only. |
| Notes | Includes user-made notes about the selected device. |
Device Details Tab
The Device Details tab categorizes information into the following sections.
Important: Antivirus details are not automatically updated after upgrading SOTI MobiControl. Perform a device scan to populate this section
with antivirus-related information.
Restriction: SOTI MobiControl 15.4.3 is the
minimum SOTI MobiControl Device Agent version required to view
Virtual Private Network (VPN) IPv4 and VPN IPv6. Corporate Owned Personally
Enabled (COPE) devices do not support this feature.
Note: To view a BitLocker Recovery Key for Windows Modern
devices, see Viewing a BitLocker Recovery Key for Windows Modern.
| Section | Details |
|---|---|
| Device Details | This section lists device details, including Device Kind, Device Family, OS Version,
and more. Note: Available device details vary by platform. See Device Details by Platform for a list of
device details by platform. |
| Logged-in User | For Windows Modern devices operating on Windows OS versions 10 and 11, this section
provides details about the currently logged-in user. The information includes:
Tip: Navigate to the Logs tab to view
the last-logged in user details. Check Current
User logs. |
| Managed Administrator Account | This section is only available for macOS devices enrolled using an enrollment policy
with Enabled Automated Device Enrollment. The
Account Type must be
Managed. See Enrollment Policy Wizard: Account Type for details.
|
| Software Updates |
|
Configurations Tab
The Configurations Tab categorizes information into the following sections.
| Section | Details |
|---|---|
| Profiles |
|