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Using the Console
This section provides information about using the SOTI MobiControl console to perform the various management tasks.
Managing Devices
Device Compliance Policies

Welcome to SOTI MobiControl 2025.0 Help
SOTI MobiControl is an enterprise mobile management solution dedicated to helping you manage your enterprise devices. Use SOTI MobiControl Help to learn about all the features available through SOTI MobiControl.
Setting Up SOTI MobiControl
This section provides instructions for installing, activating, and upgrading SOTI MobiControl instances.
What's New in SOTI MobiControl
Using the Console
This section provides information about using the SOTI MobiControl console to perform the various management tasks.
- About the SOTI MobiControl Console
- Managing Users
- Managing Devices
  - Managing Android Enrollment Policies
  - Managing Device Enrollment Rules
  - Enrolling Devices
  - Renaming Devices
  - Device Compliance Policies
  - Viewing Device Information
    View device information that SOTI MobiControl tracks in its device information panels. Including device status information (battery level, connectivity), applied policies and configurations, installed applications, device location, and more.
  - Grouping Devices
  - Updating Devices
  - Using Signal Policies
  - Sending Messages to Devices
  - Sharing Devices
  - Using SHA-1 and SHA-2 Certificates on the Same Deployment Server
  - Removing Devices
- Managing Configurations
- Managing Applications
- Managing Data
- Monitoring Devices
- Troubleshooting Device Issues
- Generating Reports
- Managing System Settings
- Other Features
- SOTI MobiControl Console Reference
System Health
View vital system stats in a variety of interactive, up-to-date charts and tables.
SOTI MobiControl Administration
This section provides information about how to perform various administrative tasks related to SOTI MobiControl. These tasks include monitoring your SOTI MobiControl system, changing deployment settings, integrating SOTI MobiControl with third-party applications, and performing various modifications that extend SOTI MobiControl beyond its standard configuration.
Using Package Studio
This section provides information about how to use SOTI MobiControl Package Studio to create data packages for devices.
Using Script Commands
Send scripts and execute commands on your devices with SOTI MobiControl. Script commands are supported on the following platforms:
Using SOTI MobiControl Stage
This section provides information about how to use SOTI MobiControl Stage to quickly and easily enroll devices.
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Glossary
Notices

Device Compliance Policies

Overview

Implement custom policies that decide what characterizes a compliant device in your SOTI MobiControl environment. Each compliance policy consists of a set of highly customizable criteria that uses filtering logic similar to the devices search. Devices that match the specified criteria get flagged in the system as non-compliant and you can perform actions based on their compliance status.

You can create many compliance policies, each with different criteria, different actions, or different device group targets.

Compliance polices support Android, Apple, and Linux devices.

This section has the following topics:

Compliance policies run at every device check-in. You can identify non-compliant devices by a red exclamation mark in the Devices list. You can also check a device's compliance status in its Device Information panel or run a device search: Compliance Status = Non-Compliant. The Compliance Status (deprecated) device property specifically refers to a device's status regarding default compliance policies.

Default Compliance Polices

Recent versions of SOTI MobiControl significantly expanded the former functionality of compliance policies, which referred to a specific and limited set of criteria such as whether a device was:

Enrolled
Enabled
Wiped
Jailbroken or rooted

Device types which do not support custom compliance policies (such as Windows) continue to use this older standard. On Android Plus, Apple, and Linux devices, they remain as default compliance policies.

Warning: Do not edit or delete default policies as that can impact device compliance status evaluation.

Important: Default compliance policies for Android Plus, Apple, and Linux devices automatically target all root device groups (and their sub groups) that exist at the moment of upgrade or installation. You need to manually add any root groups you create after to the default compliance policy's assignment criteria.