Log Maintenance

Use the Log Maintenance page to:

Define log truncation and archiving settings - see Truncating and Archiving System Logs
Set up automatic deletion of devices that stayed offline longer than predefined period - see Deleting Offline Devices Automatically
Define SOTI Hub device usage data truncation - see Truncating SOTI Hub Device Usage Data

Truncation and Archival Rules

By default, two days worth of the following logs are stored in the main SOTI MobiControl database MobiControlDB:

User Generated
Device Generated
Server Generated
System Generated

Each night at midnight (local time of the management service), older logs are moved to the archive database MobiControlDB_Archive. When the nightly maintenance moves a day's worth of logs to the MobiControlDB_Archive, it deletes the oldest day's logs from the archive database.

The following logs are never moved to the MobiControlDB_Archive database; by default, they remain in the main database indefinitely:

Alerts
App Logs

You can define rules for truncating the logs from whichever database they reside in (main or archive) and archiving them to text files. You can also define how long the logs are kept in these text files.

Data Truncation and Archival Toolbar

The toolbar is located in the top right corner of the page; it includes three icons:


Truncate User, Device, Server, and System Logs	Click to immediately truncate (without archiving) device, system, server, and user logs.
Truncate Alerts	Click to immediately truncate (without archiving) alert logs.
Truncate App Logs	Click to immediately truncate (without archiving) application logs.

Truncation and Archival by Log Type

The following fields and controls appear for each log type:


Data Type	Displays the log type.
Truncate Data Older Than	Define the age at which the data must truncates from the database: On the left, type the number of time units. On the right, select a time unit.
Archive	Select Yes to archive the truncated data to files.
Toggle	Turn off the toggle to never truncate or archive logs of this type to files.

File Archival Settings

The following fields and controls enable you to define how logs are archived to files:

Note: These files may contain sensitive and personal information. You must store them in a well-protected location. It is your organizations's responsibility to restrict access to the exported files.


Archive Folder	Turn on the toggle to enable file archiving. When you do, the Folder Path field appears.
Folder Path	[Appears when toggling Archive Folder] Enter a local or network path to the folder where you want to save archived files.
Delete Archives	Turn on to enable automated deletion of archive files based on their age. When you do, the Older Than controls appear.
Older Than	[Appears when toggling Delete Archives] Select the time unit and its quantity. Files older than the defined age delete during nightly maintenance.

Device Auto-deletion Settings

The following fields and controls enable you to make SOTI MobiControl automatically delete devices that have not connected to SOTI MobiControl longer than the specified period:

Note: Deleting a device removes it from SOTI MobiControl management.


Delete Offline Devices	Turn on the toggle to enable automatic device deletion. When you do, the Offline More Than controls appear.
Offline More Than	Select the time unit and the number of these units. Devices that remained offline longer than the period you have defined will be removed from SOTI MobiControl management.
Permanently Delete Devices After Web Console Deletion	Turn on the toggle to enable permanent device deletion. This removes all records of a device from the SOTI MobiControl database once it is deleted from the console.

Truncation of SOTI Hub Device Usage Data

The following field and controls enables truncation of SOTI Hub device usage data automatically after the specified time:


Truncate Hub Device Data After	Specify the time to truncate data from the SOTI MobiControl database by selecting the time unit and the number of these units. By default, the collected data is retained for 1 month and can be configured up to 2 years.

After making changes, follow the prompts to Save or Cancel them.