Bypassing the Activation Lock
Before you begin
Important: Complete this procedure before wiping your iOS/macOS
devices. If you do not, you must manually enter the bypass code on your device.
Note: When transferring from another MDM or SOTI MobiControl instance, SOTI MobiControl cannot retrieve the Activation Lock bypass code from
devices that are not factory reset.
About this task
To automatically bypass the Activation Lock on iOS/macOS devices:
Procedure
- Select the devices with Activation Lock enabled, and from the Device Actions bar, select icon in the Device Actions menu bar.
- If applicable, select the warning message at the bottom of the dialog box to see why SOTI MobiControl cannot bypass the Activation Lock on some selected devices.
- Select Bypass Activation Lock.
Results
What to do next
You can now wipe your iOS/macOS devices.