App Store License Management

Use the App Store License Management page to manage App Store License accounts - for details, see App Store License Account. Each account is bound to an “Apps and Books” server token in your organization's Apple Business Manager account. This allows you to manage the licenses of applications purchased by your organization for your Apple devices. The account contains information about the application licenses that have been purchased, and the number of licenses that have been distributed to devices or device users.

Accounts This section lists all App Store License accounts associated with the SOTI MobiControl instance. The list includes the following columns and controls:
  • Account Name - the name of the App Store License account. Click to open the Accounts dialog box in which you can edit the account (see Accounts (App Store License)). To the left of the name, an icon indicates the account status. Hover over the icon to see the textual description of the status.
  • Organization - the organization that owns the account.
  • Location - the organization's location that manages the account.
  • Last Synchronized - the date and time when the account was last synchronized.
  • Expiry Date - the date when the account's token will expire.
  • Delete - click this icon to delete the account.
    Note: You cannot delete an account that is used by any application in any app policy.
Context menu (the vertical ellipsis icon to the left of the account status icon) The menu contains the following options:
  • Test - tests the account's validity and communication with Apple’s App Store License services.
  • Edit - opens the Accounts dialog box in which you can edit the account (see Accounts (App Store License)).
  • Clean Up - "cleans up" App Store licenses for the account. That is, the licenses (both device-based and user-based) that were not assigned by this instance of SOTI MobiControl are revoked. (For procedure used to revoke unused licenses assigned by this instance of SOTI MobiControl, see Reconciling App Store Licenses.) This normally happens when the account was owned by another MDM instance before ownership was transferred to this instance of SOTI MobiControl. The newly revoked licenses then become available for reassignment by this SOTI MobiControl instance.
  • Refresh - performs a full synchronization of the account’s application license information with Apple’s App Store License services.
    Note: This is an expensive and time-consuming operation. It should be executed sparingly. SOTI MobiControl automatically refreshes this information every 24 hours, so the manual Refresh should only be performed if the application license information seems incorrect for more than 24 hours. See the account’s “Last Synchronized” value to find out when it was last refreshed.
  • Reclaim Ownership - reclaims account ownership for this SOTI MobiControl instance (if the account had been claimed by another MDM instance).
  • Delete - deletes the account.
    Note: You cannot delete an account that is used by any application in any app policy.
Add (+) Click this icon to open the Accounts dialog box in which you can configure a new App Store License account (see Accounts (App Store License)).
License Removal Notification Turn on the toggle to enable license removal notifications, which inform the device users when their App Store license has been disassociated from their device or Apple ID.
Reconcile Licenses Click to immediately reconcile all App Store licenses from all App Store License accounts managed by this instance of SOTI MobiControl. That is, revoke all unused licenses originally assigned by this instance of SOTI MobiControl. (To revoke licenses assigned by a different MDM instance, use the Clean Up option available from the context menu.)
Note: This is an expensive and time-consuming operation. It should be executed sparingly. SOTI MobiControl automatically reconciles App Store licenses every 24 hours, so manual reconciliation should only be performed if the unused licenses need to be reassigned immediately.

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